Senior Principal UX Researcher — Fintech Trust Solutions

Avast Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital security company in Greater London seeks a Senior Principal User Researcher to shape the research strategy for Trust-based solutions. The role requires strong user research experience, particularly in fintech, and the ability to work with diverse stakeholders across cultures. Responsibilities include leading research initiatives, translating findings into strategic recommendations, and mentoring junior researchers. Competitive compensation and flexible working hours are available.

Benefits

Annual bonus scheme

Health and Pension scheme

Unlimited PTO

Tuition reimbursement

Generous gym allowance

Sustainable home improvement bonus

Qualifications

• Proven track record in user research for digital products.
• Experience leading end-to-end research and shaping strategy.
• Strong skills in a range of qualitative methods.

Responsibilities

• Lead and own the research strategy for Privacy and Financial Wellness.
• Plan and conduct generative and evaluative research.
• Translate research findings into actionable insights.

Skills

User research for digital products

Fintech experience

Stakeholder management skills

Storytelling and presentation skills

Cultural awareness

AI fluency

Qualitative methods expertise

Curiosity and creativity

Job description

A leading digital security company in Greater London seeks a Senior Principal User Researcher to shape the research strategy for Trust-based solutions. The role requires strong user research experience, particularly in fintech, and the ability to work with diverse stakeholders across cultures. Responsibilities include leading research initiatives, translating findings into strategic recommendations, and mentoring junior researchers. Competitive compensation and flexible working hours are available.