Senior Personal Banker: Digital Banking & Financial Health

NatWest Group; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution is seeking a Senior Personal Banker in Maidstone, UK. This role involves proactively supporting customers in their financial journeys, conducting health checks, and providing expert advice on banking products and services. With a competitive salary starting at £26,350, you will enjoy a generous benefits package, including 36 days of holiday and a retirement fund contribution. You will also receive comprehensive training and professional development opportunities. Join us to make banking easier for our customers.

Benefits

Flexible reward programme

36 days holiday

Monthly retirement fund contribution

Qualifications

• Experience in a customer service environment.
• Ability to thrive under pressure and achieve customer satisfaction.
• Excellent communication skills.

Responsibilities

• Support customers via video banking and face-to-face.
• Conduct Financial Health checks.
• Assist customers with complex banking needs.

Skills

Customer service experience

Communication skills

Planning and organizational skills

Ability to build rapport

Job description

A leading banking institution is seeking a Senior Personal Banker in Maidstone, UK. This role involves proactively supporting customers in their financial journeys, conducting health checks, and providing expert advice on banking products and services. With a competitive salary starting at £26,350, you will enjoy a generous benefits package, including 36 days of holiday and a retirement fund contribution. You will also receive comprehensive training and professional development opportunities. Join us to make banking easier for our customers.