Senior Pensions and Performance Improvement Officer

Bedford Borough Council; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in England seeks a Senior Pensions Performance and Continuous Improvement Officer. This role involves managing key projects, ensuring compliance with pension legislation, and working on the implementation of retrospective remedies. The ideal candidate will have experience in pensions administration, the ability to manage multiple workstreams, and strong communication skills. The position offers a full-time employment opportunity.

Qualifications

• Substantial experience with LGPS regulations and remedial projects such as McCloud and GMP.
• Skills in managing multiple workstreams and effective communication at all levels.
• Capability of interpreting legislation into compliant processes.

Responsibilities

• Manage workloads and project delivery to meet deadlines.
• Ensure processes comply with LGPS regulations.
• Incorporate new technologies into processes.
• Provide expert advice on legislative changes.

Skills

Arabic Speaking

Access Control System

B2C

Account Management

Legal Operations

Broadcast

Education

Educated to NVQ Level 3/HNC/D or substantial LGPS experience

Tools

Pensions administration platforms

Payroll systems

Reporting tools

Job description

Job Advert

Bedfordshire Pension Fund are seeking a highly skilled and motivated Senior Pensions Performance and Continuous Improvement Officer to join our team.

Reporting to the Pensions Performance and Continuous Improvement Manager you will deliver key projects and ensure legislative compliance across all business processes.

Youll play a pivotal role in undertaking the full implementation of the McCloud and other future retrospective remedies and completion of the GMP reconciliation.

Key Responsibilities

• Manage workloads and project delivery to meet statutory and internal deadlines.
• Ensure business processes are compliant with LGPS regulations and other relevant legislation.
• Incorporate new technologies in new and existing processes.
• Develop and maintain workflow documentation and process notes.
• Provide expert advice on legislative changes and policy development.
• Deliver quality assurance on member benefit calculations.

Role Requirements

• Educated to NVQ Level 3/HNC/D or have substantial LGPS experience.
• Experienced in pensions administration platforms, payroll systems and reporting tools.
• Experienced in LGPS regulations and remedial projects such as McCloud and GMP.
• Skilled in managing multiple workstreams and communicating effectively at all levels.
• Capable of interpreting legislation into compliant processes.

How to apply

When you are ready to apply click on Apply for Vacancy; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for the job profile below will show the essential selection criteria. An optional CV template is provided below.

Closing Date: 19th November 2025

Interview Date: 1st December 2025

Please note:

The Council will not normally re‑employ ex‑employees in receipt of a severance payment (within 12 months of leaving) or a local government pension (applies to Senior Officers only) unless the appointment is business critical.

For further information please email

Guaranteed interview schemes

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Visa Sponsorship

Bedford Borough Council is unable to offer visa sponsorship for this role.

Additional Vacancy Information

Allowance (pro rata for part time roles): na

Work Pattern: Mon to Fri

Is this an enhanced DBS role: No

Is this a politically restricted role: No

Is this a customer facing role which requires a fluent English Speaker: No

Location: Bedfordshire, Borough Hall Bedford

Is this a designated car user position: No

Required Experience

Senior IC

Key Skills

• Arabic Speaking
• Access Control System
• B2C
• Account Management
• Legal Operations
• Broadcast

Employment Type: Full-Time