Senior Parking Manager

Borough of Brent; United Kingdom; Hybrid; GBP 66,000 - 70,000; Full time

Job summary

A London Borough is seeking a Senior Parking Manager to lead the parking services, manage contracts, and improve customer experience. The ideal candidate will have a proven track record in the parking sector, excellent communication skills, and knowledge of legislation and parking policies. You will benefit from generous annual leave, flexible working options, and a supportive work environment. This is an exciting opportunity to contribute to an impactful transformation agenda.

Benefits

Up to 33 days annual leave

Excellent pension with employer contributions

Hybrid and flexible working options

Health and wellbeing support

Financial support for education and childcare

Travel perks including Zipcar access

Learning and development opportunities

Exclusive discounts through My Brent Rewards

Qualifications

• Proven track record in parking sector.
• Excellent knowledge of parking policy and enforcement operations.
• Experience with procurement and contract management.

Responsibilities

• Lead and manage parking services, including various teams.
• Manage contracts related to parking enforcement and IT systems.
• Focus on customer experience and continuous improvement.

Skills

Excellent communication skills

Strong commercial and financial management

Knowledge of legislation and parking policy

Job description

Salary range: £66,378 - £69,984 p.a. inc. London weighting

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic centre and other locations from time to time

Senior Parking Manager

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

The London Borough of Brent is looking for a talented Senior Contracts Manager with a successful proven track record, ideally within parking sector. The postholder will be responsible to lead and manage our parking services, which include the client team, notice processing team, and the delivery of parking improvement projects.

Responsible for the effective management of contracts, including Parking and Traffic Enforcement contract, Cashless Parking and Permit contract, and CCTV enforcement contract along with IT systems and Enforcement Agents for debt recovery, you will have a strong focus on efficiencies, improving the customer experience and continuous improvement.

This is an exciting opportunity to help build on success in recent years and our British Parking Association – Parking in Action Award 2025.

The Person

As the council’s lead in parking services, you will have excellent communication skills and be able to develop excellent relationships with partners, elected members, and key stakeholders.

An excellent knowledge of legislation, parking policy, parking and traffic enforcement operations, and administrative functions, along with procurement and strong commercial and financial management skills, are essential to the role.

Why join us?

We know people achieve their best when they are valued. At Brent, you’ll benefit from:

• Up to 33 days annual leave (depending on length of service) plus bank holidays
• Excellent pension with generous employer contributions (LGPS)
• Hybrid and flexible working options available for most roles
• Supportive family‑friendly policies for parent, guardians, and carers
• Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme
• Financial support such as education sessions, childcare deposit loans, and season ticket loans
• Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
• Learning and development opportunities to help you grow your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment

Closing date: 5 January 2026 (23:59)

Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourages applications from all sections of the community. We positively encourage all applicants to self‑identify their characteristics in the diversity survey section in the application.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.

Brent has a positive approach to flexible working.

As a disability confident employer Brent welcomes applications from people with all disabilities, including "non‑visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.