Senior Operational Risk Manager

Secure Trust Bank; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in the UK is seeking a Senior Operational Risk Manager to embed the Operational Risk Management Framework across the organization. The role involves leading risk reporting for senior committees, building strong relationships, and enhancing control environments. Candidates should have experience in operational risk within financial services and strong analytical skills. This position offers opportunities for career development and a competitive benefits package, all within an inclusive culture that values diversity.

Benefits

Opportunities for career development

Flexible working options

Competitive salary and benefits package

Qualifications

• Experience in operational risk, ideally within financial services.
• Strong analytical skills and familiarity with project planning techniques.
• Excellent communication skills, both written and verbal.

Responsibilities

• Embedding the Operational Risk Management Framework.
• Leading on risk reporting for senior executive committees.
• Building strong relationships to ensure risk-aware decision-making.
• Conducting thematic reviews and enhancing control environments.
• Delivering training and acting as a technical expert on risk matters.

Skills

Operational risk management

Analytical skills

MS Office proficiency

Communication skills

Education

Relevant professional qualifications or equivalent experience

Tools

Excel

PowerPoint

Job description

About The Role

We’re looking for a Senior Operational Risk Manager to play a key role in embedding our Operational Risk Management Framework across the Group. This is a fantastic opportunity to influence strategic decision‑making and shape the way we manage risk.

You’ll work closely with business areas, providing insight, challenge, and support, while leading second‑line oversight of operational risk. From risk event management and analysis to reporting for senior committees, you’ll help us maintain a strong and resilient control environment.

What You’ll Be Doing

• Embedding the Operational Risk Management Framework and associated policies.
• Leading on risk reporting for senior executive committees.
• Building strong relationships across the business to ensure risk‑aware decision‑making.
• Supporting Risk & Control Self Assessments and identifying material risks.
• Conducting thematic reviews and enhancing control environments.
• Delivering training and acting as a technical expert on risk matters.
• Leading scenario analysis and assessing operational risk capital requirements.
• Driving projects to further embed risk management practices.

What We’re Looking For

• Experience in operational risk, ideally within financial services.
• Strong analytical skills and familiarity with project planning techniques.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Excellent communication skills, both written and verbal, with confidence to engage senior stakeholders.
• Relevant professional qualifications or equivalent experience.

Why Join Us?

• Inclusive culture where your voice matters.
• Opportunities for career development and professional growth.
• Flexible working options to support work‑life balance.
• Competitive salary and benefits package.

Everyone is different. Everyone is valued.

As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award‑winning bank providing savings accounts and lending services to over one million customers. We embrace difference.

About The Company

Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.