Senior Manager, HR Regulatory Operations, SMCR/MiFID II - (London based)

RBC; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

A leading banking institution in London seeks an experienced HR Regulatory Operations Lead to manage compliance processes under SMCR and MiFID II. The ideal candidate will have a strong background in HR regulations and experience in leading teams. This role is vital for ensuring adherence to regulatory standards while driving operational excellence within the HR function.

Benefits

Comprehensive Total Rewards Program

World-class training program

Opportunities for professional development

Qualifications

• Proven experience in designing HR operational processes related to compliance.
• Subject matter expert on SMCR requirements.
• Effective communication skills with senior stakeholders.

Responsibilities

• Manage the HR Regulatory Operations team and provide coaching.
• Oversee HR processes for regulatory compliance, including SMCR.
• Coordinate responses to regulator requests.

Skills

Auditing

Risk Management

Data Gathering Analysis

Interpersonal Relationship Management

Decision Making

Job description

Job Description

What is the opportunity?

You will own, design, coordinate, manage, oversee and deliver HR operational processes on a cross-entity and cross-platform basis, that relate to compliance with the Senior Manager & Certification Regime (SMCR) and Markets in Financial Instruments Directive II (MiFID II).

You will also be the subject matter expert (SME) for all SMCR related matters regarding the Certification regime on a cross-platform basis.

You will lead, enable and support the Director, Head of UK & Europe HR Operations as well as the MD, Head of HR with the implementation of HR regulatory operational initiatives.

What will you do?

• Management of the HR Regulatory Operations team including upskilling team members and providing on-going coaching.
• Own, design, coordinate, manage, oversee and deliver HR operational processes that relate to compliance with SMCR, including the onboarding of regulated individuals, Certification, FCA Directory updates, Fitness & Propriety Assessments (ad hoc and year end), SME to the business on all SMCR topics, and oversight of all committee reporting.
• Coordinate and/or collate HR-related regulatory responses. Liaise directly with regulator on matters relating to the FCA Register.
• Escalate to senior stakeholders regulatory risks through the coordination and management of the Fitness & Propriety Forum, and as HR regulatory operations representative at SMCR Oversight Committee.
• Identify regulatory change and interpret the impact on HR regulatory operations processes, including SMCR Reforms and ad hoc FCA / PRA publications and findings.
• Design and present recommendations to senior stakeholders on steps to mitigate regulatory risk (SMCR).
• Create processes to manage SMCR HR operations-related activities and oversee application, including the creation and upkeep of all policies and procedures.
• Lead on special projects as required to support mandate.
• Manage third-party supplier relationship of the SMCR system solution provider, including contract renewals, procurement exercises, data privacy reviews and ongoing process improvements within the SMCR system.
• Own the design and management of operational processes related to MiFID II (e.g., annual Knowledge & Competence assessments) to ensure regulatory compliance.
• Responsible for all SMCR and MiFID data held within the regulatory management system and the oversight of all data management processes.
• Main point of contact for all Audit and Compliance Monitoring topics relating to HR Regulatory Operations.
• Oversight of the annual OSFI rescreening process ensuring compliance with Enterprise policy.

What do you need to succeed?

Must-have

• Proven and demonstrable experience designing and delivering HR operational processes relating to compliance, including SMCR.
• Subject matter expert regarding the SMCR requirements.
• Experience communicating effectively with senior stakeholders and managers.
• Experience leading on projects.
• Has managed junior team members.

Nice-to-have

• Similar banking or financial services background with an understanding of a large matrix organisation and regulatory requirements.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Auditing, Audits Compliance, Data Gathering Analysis, Decision Making, Ethical Business, Fraud Management, Internal Controls, Interpersonal Relationship Management, Results-Oriented, Risk Management

Additional Job Details

Address: 100 BISHOPSGATE:LONDON

City: London

Country: United Kingdom

Work hours/week: 35

Employment Type: Full time

Platform: HUMAN RESOURCES & BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-01-07

Application Deadline: 2026-01-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.