Senior Lead SRE – Platform Reliability & Observability

JPMorgan Chase & Co.

Glasgow

On-site

GBP 120,000 - 160,000

Full time

3 days ago

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Job summary

JPMorganChase is seeking a Senior Lead Site Reliability Engineer within the Chief Technology Office, SRE Enablement. You define non-functional requirements and availability targets for services across product lines, ensuring these are reflected in design and tests and that SLIs/SLOs measure customer experience.

Your core method is observability assessment, delivering journeys, alert maps, service level indicators, and a failure modes and effects analysis.

Qualifications

Formal training or certification on site reliability engineering concepts.
Advanced observability and reliability practices across services.
Ability to translate user journeys into reliability work.

Responsibilities

Creates and delivers high-quality designs, roadmaps, and programme charters with the engineering team.
Runs end-to-end observability assessments: user journeys, alert coverage, SLIs/ SLOs, and chaos gameday.
Scores applications against production-readiness and enforces go-live gate standards.
Mentors technologists and advocates reliability adoption across teams.
Collaborates to implement robust observability designs for complex systems.
Replaces health metrics with journey-level indicators and validates alerts.
Uses enterprise AI capabilities to accelerate reliability efforts with strong validation.