Senior SRE Lead - AI-Driven Reliability and Observability

Aumni; Greater London; On-site; GBP 100,000 - 180,000; Full time

Job summary

JPMorganChase is seeking a Senior Lead Engineer for the Market Risk Technology SRE team in London. You will define non-functional requirements, availability targets and ensure SLIs/SLOs reflect customer experience across services.

You will mentor engineers, design observability solutions, drive AI-assisted reliability workflows, and promote security, resiliency and auditability across the SDLC.

Qualifications

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience
• Fluency in at least one programming language such as Python, Java.
• Brings an advanced understanding of site reliability culture and principles and a track record of demonstrating how to implement site reliability within an application or platform
• Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve reliability engineering workflows with strong validation habits and awareness of data sensitivity
• Ability to set team practices for safe AI usage in operations while maintaining resiliency, security, and auditability outcomes
• Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
• Demonstrated ability to communicate data-based solutions with complex reporting and visualization methods
• Recognized as an active contributor of the engineering community
• Strong communication skills and a desire to mentor and educate others on site reliability engineering principles and practices
• Track record of automating and delivering business process improvement.

Responsibilities

• Creates and delivers high quality designs, roadmaps, and program charters alongside the engineering team
• Acts as a key resource and mentor for technologists in your area seeking advice on technical and business issues, and serves as a culture carrier and site reliability adoption champion for your team
• Collaborates with others to create and implement observability and reliability designs for complex systems which are robust, stable, and do not incur additional toil or technical debt
• Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning, validating outputs and handling operational data according to sensitivity and security requirements
• Drives evolution and debugging of critical components by understanding application and platform interdependencies and limitations
• Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
• Make significant contributions to JPMorganChase's site reliability community via internal forums, communities of practice, guilds, and conferences
• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.

Skills

Python

Java

Site reliability engineering

Observability

AI in SRE

Mentoring

Communication

Tools

Prometheus

Grafana

OpenTelemetry

Job description

JPMorganChase is seeking a Senior Lead Engineer for the Market Risk Technology SRE team in London. You will define non-functional requirements, availability targets and ensure SLIs/SLOs reflect customer experience across services.

You will mentor engineers, design observability solutions, drive AI-assisted reliability workflows, and promote security, resiliency and auditability across the SDLC.