Senior Lead SRE - AI-Driven Reliability & Observability

JPMorgan Chase; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Senior Lead Engineer for the Market Risk Technology SRE team in London. You will define non-functional requirements and availability targets, ensure SLIs measure customer experience, and implement SLOs in production.

You will mentor engineers, design observability suites for complex systems, and champion AI-enabled reliability across the SDLC, ensuring security and auditability.

Qualifications

• Formal training or certification on site reliability engineering concepts.
• 5+ years applied experience in SRE or related field.
• Proficiency in Python or Java.
• Strong observability and reliability design experience.
• Experience using enterprise AI capabilities to improve reliability.
• Ability to define NFRs and SLIs/SLOs with stakeholders.
• Mentor and lead engineers; promote best practices.

Responsibilities

• Creates and delivers high quality designs, roadmaps, and program charters alongside the engineering team
• Acts as a key resource and mentor for technologists in your area seeking advice on technical and business issues, and serves as a culture carrier and site reliability adoption champion for your team
• Collaborates with others to create and implement observability and reliability designs for complex systems which are robust, stable, and do not incur additional toil or technical debt
• Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements.
• Drives evolution and debugging of critical components by understanding application and platform interdependencies and limitations
• Provides comprehensive and ongoing guidance, tools, and solutions to support the firms' growth
• Make significant contributions to JPMorganChase's site reliability community via internal forums, communities of practice, guilds, and conferences
• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls.

Skills

Python

Java

Observability

AI in operations

Mentoring

Communication

Education

SRE certification

Tools

Prometheus

Grafana

OpenTelemetry

Job description

JPMorganChase is seeking a Senior Lead Engineer for the Market Risk Technology SRE team in London. You will define non-functional requirements and availability targets, ensure SLIs measure customer experience, and implement SLOs in production.

You will mentor engineers, design observability suites for complex systems, and champion AI-enabled reliability across the SDLC, ensuring security and auditability.