Senior Key Account Manager – Sustainable Packaging Growth

DS Smith Plc; Caerphilly; Remote; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Car allowance

25 days holiday plus bank holidays

Pension scheme, life assurance and收入保护

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith is seeking an ambitious Account Manager for the UK Packaging (Retail) team. You will manage a portfolio of key customers across the Midlands and South West, driving growth and delivering sustainable packaging solutions.

This remote role demands strategic account planning, strong relationship building, and the ability to travel for pitches and site visits. You’ll collaborate with Design, Innovation and Operations to create value-led offerings.

Qualifications

• Proven success and experience in an Account Management role within FMCG; packaging experience desirable but other sectors welcome.
• A Full driving license
• Ability to work independently & remotely with travel as needed
• Strong business acumen and negotiation skills
• Experience analysing financial insights and initiating actions
• Ability to build strong working relationships with colleagues, clients and stakeholders
• Ability to deliver dynamic & professional presentations

Responsibilities

• Strategy & Growth: Lead the execution of account plans to secure organic revenue growth and margin improvements within existing customers
• Relationship Management: Build deep partnerships across the FMCG and industrial sectors to drive customer loyalty and satisfaction
• Value-Led Solutions: Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings
• Pipeline & Forecasting: Manage account metrics and communicate precise sales volume and revenue forecasts to the business via our CRM system
• Collaboration & Efficiency: Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies

Job description

DS Smith is seeking an ambitious Account Manager for the UK Packaging (Retail) team. You will manage a portfolio of key customers across the Midlands and South West, driving growth and delivering sustainable packaging solutions.

This remote role demands strategic account planning, strong relationship building, and the ability to travel for pitches and site visits. You’ll collaborate with Design, Innovation and Operations to create value-led offerings.