Strategic Packaging Account Manager (Remote UK)

DS Smith Plc; Husbands Bosworth; Remote; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Car allowance

25 days holiday plus bank holidays

Pension scheme, life assurance and收入保護

Job summary

DS Smith Plc is seeking an experienced Account Manager to lead growth and retention across the Midlands and South East. The role emphasizes strategic account planning, margin improvements, and collaboration with Design and Innovation teams to deliver sustainable packaging solutions.

The successful candidate will manage multi-level relationships, travel as needed, and work remotely within a matrix organization to exceed customer expectations.

Qualifications

• Proven success, knowledge, and experience in an Account Management role within FMCG – packaging experience highly desirable but will welcome experience in other areas
• A Full driving license
• A strong ability to work independently & remotely with travel as needed
• Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
• Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
• Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
• Ability to deliver dynamic & professional presentations

Responsibilities

• Strategy & Growth: Lead the execution of account plans to secure organic revenue growth and margin improvements within existing customers
• Relationship Management: Build deep partnerships across the FMCG and industrial sectors to drive customer loyalty and satisfaction
• Value-Led Solutions: Coordinate with Design and Innovation teams to translate customer needs into tailored, sustainable packaging offerings
• Pipeline & Forecasting: Manage account metrics and communicate precise sales volume and revenue forecasts to the business via our CRM system
• Collaboration & Efficiency: Work alongside regional sales networks and operations teams to maximise market opportunities and drive supply chain efficiencies

Skills

Account management

Remote work

Negotiation

Financial analysis

Relationship building

Presentation skills

Business acumen

Stakeholder management

Self-motivation

Job description

DS Smith Plc is seeking an experienced Account Manager to lead growth and retention across the Midlands and South East. The role emphasizes strategic account planning, margin improvements, and collaboration with Design and Innovation teams to deliver sustainable packaging solutions.

The successful candidate will manage multi-level relationships, travel as needed, and work remotely within a matrix organization to exceed customer expectations.