Senior JD Edwards (JDE) Functional Consultant - Finance

Version 1 Solutions Limited; Newcastle upon Tyne; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading ERP solutions provider in Newcastle upon Tyne is seeking an experienced JD Edwards Functional Consultant. In this role, you will own the analysis and enhancement of key JDE Finance modules while guiding and mentoring team members. If you have extensive JDE experience and a passion for service excellence, this role offers significant opportunities for leadership growth and development. Join a collaborative environment that values your ideas and expertise.

Benefits

Significant training budget for certifications

Version 1 Annual Excellence Awards

Enhanced maternity/paternity leave policies

Active ESG & CSR initiatives

Qualifications

• Experience as a team lead, supervisory, or mentoring capacity.
• Solid grasp of ITIL methodology and service management principles.
• Ability to handle multiple priorities in a dynamic workload.

Responsibilities

• Own the analysis, configuration, and enhancement of key JDE Finance modules.
• Mentor, guide, and coach team members.
• Oversee end-to-end service delivery across incidents, changes, and problem management.

Skills

Extensive hands-on JDE experience (Finance modules essential)

Strong understanding of finance processes and operational workflows

Excellent communication and stakeholder-management skills

Collaborative, proactive, and driven by service quality

Tools

ServiceNow

Jira

Job description

In this position, you'll do far more than keep the lights on. You'll lead functional direction, shape process improvements, guide and mentor others, and operate as a trusted expert to both the business and our customers. You'll have the opportunity to work hands-on with JDE modules, influence how service delivery evolves, and play a visible part in driving continuous improvement across our ERP ecosystem. This is a role with real ownership - where your ideas will be listened to, your expertise will be valued, and your development will be supported. You'll work in a collaborative, customer-focused environment, surrounded by strong technical peers, with clear opportunities to expand your leadership responsibilities and take on more strategic direction over time. If you're seeking more influence, more strategic contribution, and the chance to grow into a true ERP leader - this is the environment where you'll thrive.

Key Responsibilities

• Own the analysis, configuration, and enhancement of key JDE Finance modules (AP, AR, GL, FA, Security)
• Translate business requirements into functional solutions and optimised processes
• Conduct gap analyses, recommend improvements, and champion best practice
• Support testing, training, documentation, and user enablement
• Work closely with stakeholders to ensure solutions make practical business impact

People Leadership (with room to grow)

• Mentor, guide, and coach team members - supporting their career development
• Assist with resourcing and workload allocation
• Help promote a collaborative, supportive, high-performance team culture
• Provide input into performance reviews, team planning, and training needs
• Take on increasing people management responsibility as your leadership grows

Service Excellence & ITIL Practices

• Oversee end-to-end service delivery across incidents, changes, and problem management
• Ensure SLA & OLA performance by monitoring progress and supporting team actions
• Act as an escalation point for difficult or time‑critical cases
• Use ServiceNow (or similar ITSM) to manage workflow, compliance, and audit trails
• Participate in the early/late support rota (covering 8am-6pm operations)
• Drive continuous service improvement with a proactive mindset

Customer & Stakeholder Engagement

• Represent the team in regular customer-facing sessions
• Build trust through excellent communication, follow-through, and reliability
• Collaborate with Service Delivery Managers, Account Managers, CNC & technical teams
• Present functional designs, share insights, and provide progress updates
• Strong career progression & mentorship through our Strength in Balance and leadership programmes, including quarterly Pathways Career Development reviews
• Significant training budget for certifications and further education
• Version 1 Annual Excellence Awards & Call‑Out recognition platform celebrating achievement
• Moments that matter & enhanced maternity/paternity leave policies to support your journey
• Active ESG & CSR initiatives, allowing you to give back through fundraising, volunteering, and diversity, inclusion & belonging programmes

Qualifications

We're looking for an experienced JD Edwards Functional Consultant who brings deep Finance knowledge and a passion for service excellence – someone who wants to make a real impact, have a voice, and grow into a leadership role.

• Extensive hands‑on JDE experience (Finance modules essential)
• A background as a team lead, supervisory, or mentoring capacity
• Strong understanding of finance processes and operational workflows
• Experience with ServiceNow, Jira, or similar IT service platforms
• Solid grasp of ITIL methodology and service management principles
• Ability to handle multiple priorities in a dynamic workload
• Excellent communication and stakeholder‑management skills
• Collaborative, proactive, and driven by service quality and customer satisfaction

Bonus Skills (Nice to Have)

• JDE certifications
• ITIL Foundation or above
• Experience in ERP migrations or upgrades
• Knowledge of integrations with other business systems