Senior IT Technician

eTeach UK Limited; North Weston; On-site; GBP 32,000 - 35,000; Full time

Job summary

An educational technology provider is seeking a dedicated Senior IT Technician to join their fast-paced team in North Weston, UK. The role involves supporting IT development and leading the operational management of the IT Support Team. Successful candidates will have strong customer service skills and experience in 2nd/3rd line IT support. This full-time position offers a competitive salary and excellent benefits, including a contributory pension scheme and employee discounts.

Benefits

Contributory pension scheme

Employee assistance program

Discounts on shopping

Cycle to work scheme

On-site parking

Qualifications

• Experience in IT support, preferably within an educational environment.
• Ability to lead and manage IT support teams.
• Strong communication skills to interact with staff and students.

Responsibilities

• Support the development of IT within the Trust.
• Lead continuous improvements to Operational Helpdesk management.
• Provide elevated IT support for employees, students, and parents.

Skills

Customer service skills

2nd/3rd line IT support

Problem-solving

Job description

The Role

Start Date: As soon as possible
Contract: Permanent
Hours: 37 per week
Grade: JG6, SCP 19 – 23
Salary: £32,061 - £34,434

Are you an experienced IT professional looking for a challenging and rewarding role? The Trust is seeking a dedicated Senior IT Technician to join our fast‑paced team and contribute to the successful delivery of IT services across our sites. The role will be based at our Chew Valley Secondary School but travel to other Trust sites may be involved. The postholder will support the development of IT within the Trust and lead provision of continuous improvements to the provision and execution of the Operational Helpdesk management and task overview of the IT Support Team. Customer service skills are essential to provide 2nd/3rd line and elevated IT Support for employees, students and parents of all Trust locations. The role is for 37 hours per week, all year round, working Monday to Friday. If you have the relevant experience, aptitude and motivation, and relish the challenge of a demanding role, we want to hear from you.

Our Trust

Join our dynamic and supportive Multi‑Academy Trust, where we are committed to delivering outstanding education and IT services across our schools. We are passionate about innovation, technology, and providing an exceptional learning environment for our students. Lighthouse Schools Partnership is a Multi‑Academy Trust (MAT) of 34 schools. The Trust is cross‑phase and includes Infant, Junior, Primary and Secondary schools. Lighthouse Schools Partnership is a mixed MAT and includes both non‑denominational and Church of England schools. The Lighthouse Schools Partnership offers an excellent benefits package including contributory pension scheme, a comprehensive employee assistance programme and benefits (offering discounts on shopping), cycle to work scheme and on‑site parking.

How to apply

Please apply by completing an application form through our Lighthouse Schools Partnership recruitment system, iTrent. All applicants are advised to refer to the Job Description before submitting an application. We reserve the right to close the vacancy early if a suitable candidate is found. Please be advised, in accordance with our Safeguarding Policy, we do not accept CV’s. Those who are successful from shortlisting, will be contacted to advise of the interview arrangements. Applications for this post will close on Monday 16 February 2026. Shortlisting Date: Wednesday 18 February 2026. Interview Date: Wednesday 25 February 2026.

Safeguarding Statement

The Lighthouse Schools Partnership is committed to safeguarding and promoting the welfare of children, young people & vulnerable adults and expects all in its community to share this commitment. Suitability to work with children and young people will form part of the selection process. As part of the shortlisting process an online search will be carried out. All appointments will be subject to vetting, including an enhanced DBS check. A copy of our Safeguarding Policy can be found on the Trust website. We are also committed to creating a diverse and inclusive workplace and welcome applications from all suitably qualified candidates, particularly those from underrepresented groups.