Senior IT Technician

Reed Technology; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An IT service provider in Chester is looking for a Senior IT Technician to support and maintain IT infrastructure. The role requires hands-on experience with Windows, Mac OS, and cloud platforms. Candidates must have a full and clear Enhanced DBS and proven troubleshooting skills. This is a fully on-site role with a pay of £19 per hour.

Qualifications

• Proven experience in a similar IT support or technician role.
• Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.
• Experience with Active Directory, Group Policy, and Office 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Have a full and clear Enhanced DBS.

Responsibilities

• Provide advanced technical support for hardware, software, and network issues.
• Install, configure, and maintain IT equipment.
• Manage user accounts and security settings.
• Monitor and maintain network infrastructure.
• Support deployment of cloud services.

Skills

Technical support for hardware

Troubleshooting skills

Knowledge of Windows and Mac OS

Networking knowledge

Knowledge of cloud platforms

Job description

Overview

• Senior IT Technician
• 19 per hour
• Chester - fully on-site

YOU WILL NEED TO BE IMMDIATELY AVAILABLE AND HAVE A CLEAR ENHANCED DBS TO BE CONSIDERED FOR THIS ROLE

Our client in Chester is currently looking for a Senior IT Technician to cover some long term sickness. This will be rolling contract and will be on-site 5 days a week.

The successful candidate will play a key role in supporting, maintaining, and developing the IT infrastructure, ensuring the smooth operation of all technology systems and providing high-quality technical support to users

Main duties and responsibilities:

• Provide advanced technical support for hardware, software, and network issues, acting as an escalation point for junior technicians.
• Install, configure, and maintain desktops, laptops, mobile devices, printers, and other peripherals.
• Manage user accounts, permissions, and security settings across various platforms (e.g., Active Directory, Office 365, Google Workspace).
• Monitor and maintain network infrastructure, including switches, routers, wireless access points, and cabling.
• Support the deployment and management of cloud-based services and applications.
• Ensure regular system backups, disaster recovery planning, and data security compliance.
• Liaise with third-party vendors and service providers for procurement, support, and warranty issues.

The following skills and experience will be essential for this role:

• Proven experience in a similar IT support or technician role.
• Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.
• Experience with Active Directory, Group Policy, and Office 365 administration.
• Excellent troubleshooting and problem-solving skills.
• Have a full and clear Enhanced DBS