Senior IT Operations Lead - Security & Service Delivery

Pure Resourcing Solutions Limited; Cambridgeshire and Peterborough; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent non-profit organization based in the UK is seeking a Senior IT Lead to ensure the effective delivery of IT services. This role includes managing IT operations, overseeing cyber security and infrastructure performance, and leading the IT management team. The ideal candidate requires proven IT management experience, a technical background, and strong stakeholder communication skills, ideally with certifications like ITIL. The opportunity emphasizes a balance of operational and strategic initiatives.

Qualifications

• Proven experience in IT management or operations leadership.
• Strong technical background across IT operations and infrastructure.
• Experience managing and developing teams in complex organisations.
• Strong understanding of hybrid IT environments.

Responsibilities

• Lead IT operations, including support and service delivery.
• Manage and develop the IT management team.
• Oversee cyber security and operational risk management.
• Ensure efficient service desk operations.

Skills

IT management experience

Technical knowledge in IT operations

Team management

Stakeholder management

Microsoft 365 proficiency

Communication skills

Knowledge in cyber security

Education

ITIL certification or similar

Job description

A prominent non-profit organization based in the UK is seeking a Senior IT Lead to ensure the effective delivery of IT services. This role includes managing IT operations, overseeing cyber security and infrastructure performance, and leading the IT management team. The ideal candidate requires proven IT management experience, a technical background, and strong stakeholder communication skills, ideally with certifications like ITIL. The opportunity emphasizes a balance of operational and strategic initiatives.