Senior IT Director - Aviation and Travel

DHL Supply Chain; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A global logistics leader in the greater London area is seeking an experienced Senior IT Director for Aviation and Travel. This critical role requires overseeing the IT function, aligning technology systems with the organization's goals, and managing a talented team. The ideal candidate will possess deep IT leadership experience, strong communication skills, and a background in delivering complex IT services across multiple locations. Competitive benefits include a company car, private medical insurance, and a generous pension scheme.

Benefits

Private Medical Insurance

26 days annual leave with purchase option

Discretionary bonus based on performance

Flexible working options

Generous pension scheme

24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and mortgage advice

Qualifications

• Proven experience in senior, business-facing IT leadership roles.
• Experience in delivering complex IT services in multi-site and multi-customer environments.
• Strong understanding of IT product management and software development.

Responsibilities

• Oversee the Aviation and Travel IT function aligning with business objectives.
• Lead and mentor the IT team to achieve organizational goals.
• Manage relationships with vendors to ensure service delivery.

Skills

Leadership in IT

Stakeholder Engagement

Budget Management

Project Governance

Technology Innovation

Vendor Management

Communication Skills

Team Development

Education

Degree in Information Technology or Computer Science

Job description

Grade: RCS Grade G
Contract Type: Permanent (Full-Time)
Location: 60% on-site at Heathrow Airport. 40% travel to other offices as required including Gatwick, Luton, Euston primary locations.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting‑edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.

We're looking for an experienced Senior IT Director - Aviation and Travel who will be responsible for overseeing the Aviation and Travel IT function and ensuring that all technology systems and capabilities are aligned with the organisation's business goals.

WHAT YOU'LL DO

• Strategic Leadership: of the Aviation and Travel IT function, aligning with the organisation's objectives.
• Team Leadership: Provide leadership and direction to the IT team and lead, mentor, and develop IT staff.
• Stakeholder Engagement: Collaborate senior management and customers to identify technology needs and solutions that support business objectives
• Project governance: Oversee major IT projects, ensuring they are completed on time, within scope, and within budget.
• Technology innovation: Evaluate and implement new technologies to enhance business operations and improve service delivery.
• Vendor Management: Manage relationships with technology vendors and service providers to ensure they meet service level agreements and deliver value.
• Budget Management: Prepare and manage the IT budget, ensuring optimal allocation of resources and cost‑effectiveness.
• Security and compliance: Ensure the security and integrity of IT systems and data, working to standard IT policies and procedures.

WHAT YOU'LL BRING

• In-depth, proven experience in senior, business facing IT leadership roles.
• Experience in multi‑site, multi‑customer contract logistics, delivering complex, highly demanding IT services across diverse operations with high degrees of continuous improvement.
• Specific Aviation & Travel industry experience would be highly desirable in the role.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels and internally, customer and vendors.
• Proven experience managing and developing teams.
• Demonstrable experience managing demand for IT change, prioritising and aligning to business and IT objectives, engagement of stakeholders and partners and business case development.
• Excellent portfolio governance skills and experience with project management methodologies.
• Demonstrable experience supporting business development, leadership of the IT elements of tenders for new and innovative services
• Strong understanding of IT product management and software development, IT infrastructure and cybersecurity principles.
• Experience in budget management and financial planning.
• A degree in Information Technology, Computer Science, or a related field.

WHY JOIN US?

• Use of a company car (or car allowance) including hybrid and electric vehicles
• Private Medical Insurance
• 26 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 19 th January. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.