Senior Inside Solution Sales Manager

ServiceNow, Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software company is seeking a Senior Inside Solution Sales Manager in Greater London. This role involves driving sales opportunities for AI products, understanding client needs, and managing relationships with commercial accounts. The successful candidate will have over 5 years of sales experience, skills in navigating complex sales cycles, and knowledge in AI technologies. This position offers opportunities for growth and a chance to work within a dynamic sales environment.

Qualifications

• 5+ years of sales experience, preferably in enterprise-class solutions.
• Strong understanding of AI application in business processes.
• Ability to manage complex sales cycles effectively.

Responsibilities

• Drive sales opportunities via telephone with commercial accounts.
• Understand organizational business needs and align ServiceNow solutions.
• Nurture accounts for customer satisfaction and revenue generation.
• Organize resources for effective sales cycles.

Skills

Sales opportunities management

Customer relationship management

AI integration

Sales cycle navigation

Tools

Sales-force automation

Enterprise resource planning

Job description

About the Role

ServiceNow is looking for a Senior Inside Solution Sales Manager to join our expanding Inside Sales team. The Senior Inside Solution Sales Manager will manage the market success of ServiceNow's Moveworks AI products, built on our market‑leading Service Management platform, and create a single source of truth for enterprise processes.

What you get to do in this role:

• Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts
• Focus on understanding an organization's plans and how ServiceNow solutions map to these
• Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams
• Organize resources necessary to further the sales cycle (e.g., Solution Consultants, Customer Service, Marketing, etc.)
• Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals
• Use Data Management through all sources such as CRM, social media, search engines, and press
• Occasional travel for training or meetings may be required

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving
• 5+ years in sales with 3+ years of success generating new business sales of enterprise‑class solutions
• Experience with the sales process with the ability to navigate and progress short but complex sales cycles
• Advanced knowledge of sales‑force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.