Senior Information Technology Support Engineer

Candour; Manchester; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A growing IT services company in Manchester is looking for a Senior IT Support Engineer. This role involves delivering and supporting advanced solutions across Microsoft 365, Azure, and networking. The ideal candidate has strong technical skills, experience in a managed services environment, and is able to support both project delivery and junior team members. Benefits include competitive salary reviews, hybrid working, and generous annual leave.

Benefits

Salary reviews & bonus

Progression plans

25 days annual leave plus bank holidays

Hybrid working environment

Qualifications

• Previous experience in a managed services or IT services environment.
• Strong technical capability across Microsoft 365, Azure, and networking.
• Experience delivering technical projects from planning through to implementation.

Responsibilities

• Delivering and supporting solutions across Microsoft 365, Azure, networking, and security.
• Acting as a senior engineer for escalated issues.
• Planning and implementing technical projects.

Skills

Managed services experience

Technical capability across O365

Experience with Azure

Networking knowledge

Intune / MDM experience

Job description

Role : Senior IT Support Engineer

Location : Manchester

Salary : £32,000-£37,000

Full UK driving licence is essential for this role.

This expanding company is seeking a Senior Engineer to join the team. This role offers the chance to take ownership of both project delivery and advanced support functions.

Key Responsibilities

• Delivering and supporting solutions across Microsoft 365, Azure, networking, device management, security, and cloud-based systems.
• Acting as a senior engineer for escalated issues & providing support for more junior members of the team.
• Planning and implementing technical projects.
• Working closely with technology partners and clients to design and optimise solutions.
• Creating documentation, technical guides, and clear handover material for both clients and internal teams.
• Supporting day-to-day service operations, including onboarding and upkeep of client environments.

Key Skills

• Previous experience in a managed services or IT services environment.
• Strong technical capability across O365, Azure, networking, Intune / MDM, and general infrastructure.
• Experience delivering technical projects from planning through to implementation.
• Confident handling complex escalations and supporting more junior members of staff.
• Able to manage workload independently and drive tasks through to completion.

Benefits

• Salary reviews & bonus
• Progression plans
• 25 days annual leave plus bank holidays
• Hybrid working environment
• & more