Senior HR Manager

Profitero; Wokingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading SaaS commerce platform in the UK is seeking a dynamic Senior HR Manager to drive HR services and empower employees. This role involves diverse HR functions, including optimizing performance management and enhancing employee relations. The ideal candidate will have extensive experience in HR, a relevant degree, and a strong understanding of UK employment law. The position offers a hybrid work model and an attractive benefits package, alongside opportunities for personal development and collaboration with top-level executives.

Benefits

Competitive base salary

Employee healthcare

Life assurance

Group income protection

Dental care plan

25 days off + bank holidays + birthdays off

Reduced gym membership

Personal development plans

Qualifications

• Experience communicating with C-Suite and executive level.
• Proven experience in employee relations and performance management.
• Passion for employee development and learning.

Responsibilities

• Act as a trusted advisor to the Executive team.
• Collaborate with department heads on HR policies.
• Plan and deliver onboarding and training.
• Promote a culture of equality, diversity, and inclusion.
• Ensure Health & Safety compliance.

Skills

Proven experience in a senior HR role

CIPD Level 7 or higher

8+ years relevant experience

Proficient in HR systems and databases

In-depth UK employment law knowledge

Skilled in building relationships

Strong listening and negotiation skills

Superb organisational skills

Education

Degree in HR or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 80+ million products daily, across 1400+ retailers and 70+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust Profitero as a source of data for their stories. Now’s an exciting time to join our fast-growth business.

Profitero+ joined Publicis Groupe (a $13 billion global marketing services and technology company) as a standalone commerce division, infusing our business with significant product development resources and investment while giving our employees an incredible launchpad for their careers. Profitero’s tech and data combined with Publicis’ tech, data and activation services positions us to be a true end-to-end partner for helping brands maximise eCommerce market share and profits.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth. Learn more at profitero.com

Location: Hybrid role based in Winnersh Triangle, 3 days per week in the office

Start Date - Early December 2025

Overview

Are you ready to make a significant impact? Profitero is seeking a dynamic Senior HR Manager who thrives in fast-paced environments and is passionate about empowering people. Working in a standalone role to deliver high‑calibre HR services, while championing our core values: think like a customer, achievement over activity and positivity is contagious.

Enjoy the robust support of Publicis Groupe’s vast resources. You'll manage diverse HR functions, from enhancing employee relations and leading training initiatives to optimizing performance management.

Join Profitero, where your impact resonates, and your career can thrive!

Responsibilities

• Act as a trusted advisor and coach to the Executive team and Senior Managers
• Collaborate with department heads to implement consistent HR policies and best practices
• Advise on employee relations and capability issues and work with the managers to find appropriate solutions in accordance with CIPD and ACAS best practice
• Coach managers in effective people management, ensuring alignment with best practices
• Serve as the go-to for HR queries, offering advice that considers policies, procedures, and legislation
• Leverage support from Publicis Groupe's Employment Law and HR teams
• Work with Finance and payroll teams to ensure accurate monthly payroll
• Maintain up to date knowledge of Employment Law, implementing changes in alignment with best practice
• Promote a culture of equality, diversity, and inclusion
• Plan and deliver training, including onboarding for new staff and organising L&D events
• Collaborate on career pathing and development needs with managers
• Promote and implement employee well‑being programs
• Support monthly social events for team engagement
• Ensure Health & Safety compliance
• Oversee office administration / facilities

Qualifications and Skills

• Proven experience in a senior HR role
• Degree in HR or related field, or equivalent experience
• CIPD Level 7 or higher / equivalent
• 8+ years relevant experience
• Experience communicating with C‑Suite / CEO / Executive level
• Proven experience in employee relations, performance management, capability issues, disciplinaries, grievances
• "Can do" attitude, ready to engage in all HR and office management tasks
• Superb organisational and multi-tasking skills
• People-focused and results-driven
• Proficient in HR systems and databases
• Strong listening, negotiation, and presentation skills
• Skilled in building relationships across all company levels
• In-depth UK employment law knowledge
• Proficient with Microsoft Word, Excel, PowerPoint
• Proven partnership and negotiating skills; handles sensitive information confidentially
• Passion for employee development and L&D
• Adaptable to change and new technologies

The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.

Additional Information

Why you want to work at Profitero

We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

We hire only the best and provide the compensation and benefit programs appropriate for proven top-performing professionals.

Our package includes: competitive base salary; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour online GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero Hero scheme; flexible working hours.

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

Be part of a company on the forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo‑charging your skills, experience and career.

#LI-SK1

#LI-HYBRID