Senior HR Business Partner - HR Shared Services

CMA CGM Shipping Limited; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global shipping company in Liverpool is seeking a Senior HR Business Partner to lead the HR Shared Services team. This role is accountable for delivering a comprehensive HR service throughout the employee lifecycle, supporting managers and stakeholders. The ideal candidate will promote a culture of excellence, ensuring that HR processes meet legislative requirements while driving continuous improvement in service delivery. This position offers a dynamic working environment with significant leadership responsibilities.

Qualifications

• Leadership in delivering HR services throughout the employee lifecycle.
• Experience in collaborating with HR teams and external stakeholders.
• Ability to foster a culture of service excellence and process innovation.

Responsibilities

• Lead the HR Shared Service team for a comprehensive employee lifecycle experience.
• Develop team for innovative solutions and continuous improvement.
• Ensure processes meet legislative requirements.

Job description

YOUR ROLE

The Senior HR Business Partner – HR Shared Services is primarily accountable for the leadership and delivery of a comprehensive and customer‑centric HR service throughout the employee lifecycle, acting as HR Shared Services relationship lead for colleagues, Line Managers, Senior Leaders and external stakeholders.

Supporting the UK Group HR Director and working collaboratively with the wider HR Business Partnering team (including L&D and Talent Acquisition), you will lead a talented and high‑performing HR Shared Services team, inspiring a working culture of service excellence, process innovation and continuous improvement whilst delivering a highly‑engaging colleague and stakeholder experience.

WHAT YOU WILL BE DOING | KEY ACCOUNTABILITIES

People and Resources

• Lead the HR Shared Service team to deliver a comprehensive and efficient HR employee lifecycle experience to colleagues, Managers and key stakeholders alike.
• Lead and develop the team to think innovatively and creatively, fostering a culture of continuous improvement and empowering them to identify and implement better ways of working where there is opportunity to do so;
• Ensure processes and systems are effectively maintained, and in doing so ensuring policies and processes meet the relevant legislative requirements;

Proactively identify HR admini...