Senior Healthcare Support Worker | York and Scarborough Teaching Hospitals NHS Foundation Trust

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 21,000 - 25,000; Full time

Job summary

A regional healthcare provider in York is seeking a passionate Healthcare Support Worker for their Acute Trauma and Orthopaedic Ward. Responsibilities include providing pre and post-operative care for patients, fostering a compassionate environment, and maintaining professional boundaries. Candidates must be flexible with their shifts and have a strong commitment to patient care. The position offers access to NHS benefits and the opportunity to develop within a supportive team.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Learning and development opportunities

Discounts on various services

Qualifications

• Must have skills to provide personal care and rehabilitation to patients.
• Ability to work a combination of shifts including nights and weekends.

Responsibilities

• Demonstrate a courteous and compassionate approach to patients.
• Act as an ambassador for the Trust.
• Establish clear professional boundaries with patients.

Skills

Compassion

Teamwork

Flexibility

Job description

Overview

Are you highly motivated, dynamic and looking to make a real difference to patient care and experience within surgical specialties? Do you have the care, compassion and skills to be part of a team making our patients’ stay and experience as comfortable as possible? Then this could be the role for you. We are seeking dynamic individuals who are passionate about patient care to join our Acute Trauma and Orthopaedic Ward. On Holly Ward, we provide pre and post operative care for patients requiring orthopaedic surgery. Patients are often frail/elderly and require assistance with all aspects of personal care and rehabilitation.

As a Healthcare Support Worker, you will be expected to work a combination of shifts including nights, weekends and Bank Holidays.

• Early – 07:15-15:15
• Late – 12:15 - 20:15
• Long Day – 07:15 - 20:15
• Night – 20:00 - 07:30

Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role. Interviews for this position will be held in person ONLY. Remote interviews will not be available. The job description outlines the primary role and responsibilities of a Senior Health Care Support Worker and is not exhaustive and may be amended from time to time as the needs of the service change. Some service areas may have additional skill requirements which are subject to competency based assessments. There is an expectation for post holders to be flexible in order to provide cover to other clinical areas where there is an increase in service demand.

Responsibilities and conduct

• Demonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.
• Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals NHS Foundation Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.
• Act as a positive role model for all Trust employees.
• Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.
• Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friend.

Please see the attached job description and addendum for further information.

Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.

For more information about our Trust, please visit:

https://yorkhospitals.pagetiger.com/hdjgxd

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of provider

For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail]

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Tuesday 7 Oct 2025