Senior Health Care Assistant

Oxleas NHS Foundation Trust; Woolwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS healthcare provider in Woolwich is seeking a Healthcare Assistant (Mental Health) to support patient well-being by assisting with daily living activities and providing care under the direction of registered nurses. Candidates should possess a Care Certificate and demonstrate strong communication skills. This role offers opportunities for personal development and training within the NHS framework.

Qualifications

• Care Certificate and some experience as a Health Care Assistant (or relevant qualifications).
• Strong communication and collaboration skills to work effectively within a team.
• A compassionate and empathetic nature with a genuine desire to support patient well-being.

Responsibilities

• Assist patients with activities of daily living.
• Work at the direction of registered nurses.
• Inform a registered nurse of any change in a patient’s condition.
• Support patients through admission and discharge.
• Report complaints or requests to senior nursing staff.

Skills

Communication skills

Collaboration skills

Compassion

Education

Care Certificate

Job description

Overview

Acute and Crisis Directorate: Healthcare Assistant (Mental Health) at Oxleas NHS Trust - Make a Difference Every Day. To work as directed by a registered nurse and to provide physical care to patients in accordance with their care plan. Maintain confidentiality and security. Adhere to organisational and ward policies, procedures and guidelines. Communicate effectively with patients and the multidisciplinary team. Develop an understanding of and demonstrate use of clinical supervision to reflect upon and modify practice. Behave at all times in a professionally acceptable manner. Assist patients with activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities). Work at the direction of registered nurses and participate in planning and liaison activities for patients. Inform a registered nurse as soon as possible when any change in a patient's condition is noticed. Support patients in change due to admission, discharge, death or personal loss and in adapting to their new environment. Report any complaints or information requests from patients to the senior nurse on duty for a prompt response. Use resources effectively and report all risks to the senior nursing staff. Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate. Attend staff meetings, updates and mandatory training as required. Take responsibility for carrying a radio and responding as required. Work closely with Management to ensure that the Prison Health Agenda is supported at all levels in the Practice. Develop and maintain effective communications with all interested parties. We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities.

Responsibilities

• Assist patients with activities of daily living (eating and drinking, movement, physical comfort, personal hygiene and use of toilet facilities).
• Work at the direction of registered nurses and participate in planning and liaison activities for patients.
• Inform a registered nurse as soon as possible when any change in a patient’s condition is noticed.
• Support patients through admission, discharge, death, or personal loss and in adapting to their new environment.
• Report complaints or information requests from patients to the senior nurse on duty to enable prompt response.
• Use resources effectively and report all risks to senior nursing staff.
• Assist in the general running of the department by undertaking housekeeping and clerical duties as appropriate.
• Attend staff meetings, updates and mandatory training; participate in appraisal and personal development plans (including NVQs).
• Carry a radio and respond as required.
• Work with Management to support the Prison Health Agenda at all levels in the Practice.
• Communicate effectively with patients and the multi-disciplinary team.

Qualifications

• Care Certificate and some experience as a Health Care Assistant (or relevant qualifications).
• Strong communication and collaboration skills to work effectively within a team.
• A compassionate and empathetic nature with a genuine desire to support patient well‑being.

Additional Information

Important Sponsorship Information: We are currently unable to offer a certificate of sponsorship for this post.

Working for Oxleas NHS Foundation Trust: Oxleas offers a wide range of NHS healthcare services in community and secure settings, including community health care, mental health care, and prison health services. We operate across multiple sites and are the largest NHS provider of prison health services. Our purpose is to improve lives by providing the best possible care to our patients and their families, guided by our values: We\'re Kind, We\'re Fair, We Listen, We Care.