Senior Front of House Lead – Reception & Facilities (Flexible + Parking)

The Methodist Church in Britain; Leatherhead; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Flexible working

Free parking

Health and wellbeing support

Wide range of staff networks

Opportunities to develop and progress

Résumé du poste

Surrey and Borders Partnership NHS Foundation Trust is seeking a senior receptionist to lead Front of House and Switchboard services across its designated sites. The role combines hands-on reception duties with supervising other receptionists and coordinating cover, while supporting the Facilities Team with room bookings, access control, and safety checks.

Applicants should have NVQ Level 3 or equivalent and line management experience, plus a track record in office or reception environments.

Qualifications

• NVQ Level 3 or equivalent qualification, or equivalent experience.
• Line management experience.
• Experience of working in an office or reception environment.

Responsabilités

• Lead the day-to-day running of Front of House and Switchboard services across designated Trust sites.
• Supervise and support Front of House Receptionists.
• Coordinate cover for reception and switchboard.
• Carry out hands-on reception work.
• Provide administrative support to the Facilities Team.
• Manage room bookings.
• Manage visitor and contractor access.
• Control keys.
• Administer the car park.
• Support routine safety and compliance checks.
• Escalate staffing problems to the line manager.

Connaissances

Reception experience

Line management

Switchboard operations

Formation

NVQ Level 3 or equivalent

Outils

SystmOne

Description du poste

Surrey and Borders Partnership NHS Foundation Trust is seeking a senior receptionist to lead Front of House and Switchboard services across its designated sites. The role combines hands-on reception duties with supervising other receptionists and coordinating cover, while supporting the Facilities Team with room bookings, access control, and safety checks.

Applicants should have NVQ Level 3 or equivalent and line management experience, plus a track record in office or reception environments.