Patient Experience Front Desk Receptionist

Southern Health NHS Foundation Trust; Alton; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Health service pension

Job summary

Southern Health NHS Foundation Trust in England is seeking a dedicated Receptionist to join the care team. As the first point of contact for patients, visitors and healthcare professionals, you will deliver a friendly, welcoming and efficient service.

You will support the hospital reception service with a range of duties including switchboard operation, directing calls, sign-in procedures, meeting bookings and general administrative support. A reliable and confidential approach is essential.

Qualifications

• Excellent communication and interpersonal skills.
• Good literacy, numeracy and IT skills.
• Ability to work confidentially and accurately.

Responsibilities

• Operate the switchboard and handle telephone enquiries.
• Welcome visitors and direct calls appropriately.
• Manage sign-in procedures and post handling.
• Arrange meeting and clinic room bookings.
• Provide administrative support and report building issues.

Skills

Communication

Customer service

IT skills

MS Office

Excel

Education

No specific degree required

Tools

Microsoft Office

Excel

Job description

Southern Health NHS Foundation Trust in England is seeking a dedicated Receptionist to join the care team. As the first point of contact for patients, visitors and healthcare professionals, you will deliver a friendly, welcoming and efficient service.

You will support the hospital reception service with a range of duties including switchboard operation, directing calls, sign-in procedures, meeting bookings and general administrative support. A reliable and confidential approach is essential.