Front of House Receptionist

The Methodist Church in Britain; Leatherhead; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

Surrey and Borders Partnership NHS Foundation Trust is seeking a Front of House Receptionist to manage a welcoming front desk, operate the switchboard, book rooms and provide admin support to the Facilities Team across Trust sites.

The role involves day-to-day enquiries, safety and compliance checks, and escalation to the Line Manager as needed. NHS environment experience is preferred and applicants must have right to work in the UK.

Formación

• Experience of working in an office or reception environment.

Responsabilidades

• Provide a welcoming front of house service to visitors, service users, carers, staff and partner agencies
• Operate the switchboard
• Book rooms
• Deliver administrative support for the Facilities Team
• Support the Facilities Team with routine safety and compliance checks
• Handle day-to-day enquiries independently
• Escalate issues beyond remit to the Line Manager
• Security, access and safety responsibilities
• Facilities responsibilities
• Professional practice responsibilities

Educación

NVQ Level 3 or equivalent qualification, or equivalent experience

Descripción del empleo

This Front of House Receptionist post sits within Surrey and Borders Partnership NHS Foundation Trust, serving visitors, service users, carers and partner agencies across Trust sites. The holder runs the front of house and switchboard, books rooms, and supports the Facilities Team with administration and routine safety and compliance checks. Working to a Senior Front of House Receptionist and Facilities Supervisor, the role handles day-to-day enquiries independently and passes issues beyond its remit to the line manager. Visa sponsorship is not available, so applicants must already have the right to work in the UK for the full length of the role.

What the job involves

• Provide a welcoming front of house service to visitors, service users, carers, staff and partner agencies
• Operate the switchboard
• Book rooms
• Deliver administrative support for the Facilities Team
• Support the Facilities Team with routine safety and compliance checks
• Handle day-to-day enquiries independently
• Escalate issues beyond remit to the Line Manager
• Security, access and safety responsibilities
• Facilities responsibilities
• Professional practice responsibilities

Qualifications

• NVQ Level 3 or equivalent qualification, or equivalent experience

Experience

• Experience of working in an office or reception environment

Checks & eligibility

• Right to work in the UK for the duration of the role

Nice to have

• Customer Service qualification
• IOSH Working Safely
• Experience of working in the NHS
• Experience of switchboard operations
• Experience of using SystmOne

What’s offered

• Wide range of staff networks
• Flexible working
• Free parking
• Health and wellbeing support
• Opportunities to develop and progress