NHS Receptionist: Front Desk & Admin Support (37.5h)

Surrey and Borders Partnership NHS Foundation Trust; Guildford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free parking

Flexible working

Staff networks

Health and wellbeing support

Job summary

Surrey and Borders Partnership NHS Foundation Trust is seeking a Band 2 Receptionist for CYPS Mindworks Hub South. You will provide reception duties for a multidisciplinary team, handling face-to-face contact with the public, young people, and families, and manage telephone and email enquiries.

The role requires excellent customer service, the ability to coordinate and prioritise tasks, and competence with Word, Excel and Outlook.

Qualifications

• Passion for providing excellent customer service.
• Ability to coordinate and prioritise work within a busy admin team.
• Competent with Word, Excel and Outlook; IT systems experience.

Responsibilities

• Provide reception duties for a multidisciplinary team.
• Handle face-to-face contact with the public, young people and families; manage telephone and email enquiries.
• Support the administration team and work autonomously when needed.

Skills

Reception duties

Customer service

Coordination and prioritisation

Word

Excel

Outlook

IT systems experience

Tools

Word

Excel

Outlook

Electronic patient information systems

Job description

Surrey and Borders Partnership NHS Foundation Trust is seeking a Band 2 Receptionist for CYPS Mindworks Hub South. You will provide reception duties for a multidisciplinary team, handling face-to-face contact with the public, young people, and families, and manage telephone and email enquiries.

The role requires excellent customer service, the ability to coordinate and prioritise tasks, and competence with Word, Excel and Outlook.