Senior Field Service Engineer

Perfect Management Limited; Watford; On-site; GBP 35,000 - 50,000; Full time

Job summary

An established IT solutions organization in Watford is seeking a qualified Field Service Engineer to install and maintain workstation hardware and software at client sites. The ideal candidate will have at least 5 years of experience, possess a clean driving license, and have a proven track record in customer-facing roles. This dual role also involves managing a team of engineers and providing 2nd Line Support when not on-site. Join a forward-thinking and growing organization.

Qualifications

• At least 5 years of experience as an IT Field Service Engineer.
• Experience managing a team of engineers.
• Full clean driving licence required.

Responsibilities

• Install, configure, and maintain end user workstation hardware and software.
• Manage a team of Field Engineers.
• Provide 2nd Line Support to customers over the phone when not on-site.

Skills

Office 365

Networking

Customer service

Team management

Job description

My client is a well established IT solutions organisation based in Watford, Herts, who are seeking an experienced Field Service Engineer to go to client sites to install, configure and maintaining end user workstation hardware, software and peripheral devices on site.The role also involve managing a team of Field Engineers.Covering London and the Home Counties.Candidates must have a full clean driving licence and at least 5 years experience as an IT Field Service Engineer in a customer facing type of role

Must have experience of Office 365 and Exchange and excellent networking experience.

This role is a dual role.When not out at customers sites you will be in the office providing 2 nd Line Support to customers over the phone.

If you are a qualified Senior Field Service Engineer, with experience of man managing a team of Engineers, at least 5 years experience of a working with customers on their site and are looking to join a forward thinking and growing organisation, please apply now.