Senior Facilities and Technical Systems Manager

South London and Maudsley NHS Trust; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A prominent healthcare organization in Greater London is seeking a Senior Facilities and Technical Systems Manager. This role involves providing strategic and operational leadership for portering and reception services, and overseeing the integrity of critical technical systems, including BMS and CCTV. You will lead transformation projects to enhance user experience and ensure effective service delivery across various sites, contributing to a safe and efficient healthcare environment.

Responsibilities

• Provide visible and accountable leadership across portering, reception and estates technical systems services.
• Lead service transformation projects to improve user experience, security, and technical integration across sites.
• Ensure systems-based services operate effectively, responding to faults, performance data, and service issues promptly.
• Champion data-driven decision-making.

Job description

Job overview

The Band 8a Senior Facilities and Technical Systems Manager will provide senior strategic
and operational leadership for all Trust-wide portering, and reception services across all SLaM
sites, alongside responsibility for overseeing the operational integrity and optimisation of key
Estates technical systems. These include (but are not limited to) BMS, Access Control, CCTV,
Fire Alarms, and Intercom systems. This role ensures the effective delivery of responsive frontof-
house services, while supporting the technical infrastructure that underpins safe, secure,
and efficient healthcare environments across the Trust.
You will ensure full integration and continuous improvement

Main duties of the job

Provide visible and accountable leadership across portering, reception and estates technical systems services.

• Lead service transformation projects to improve user experience, security, and technical integration across sites.
• Ensure systems-based services (e.g. fire alarms, CCTV, access control) operate effectively, responding to faults, performance data, and service issues promptly.
• Champion data-driven decision-making