Senior Enterprise CRM Executive - AI-Driven Growth

ServiceNow, Inc.; Staines-upon-Thames; On-site; GBP 70,000 - 110,000; Full time

Job summary

ServiceNow is seeking a CRM Account Executive to oversee market success of our CRM suite. You will engage assigned accounts, build new business and pipeline across a major portion of the sales cycle, and manage executive relationships with cross-functional teams including Core Field, Solution Sales, Solution Consulting, and Professional Services.

You will develop territory strategies, engage with multiple C-suite personas, and collaborate to deliver compelling CRM demonstrations and

Qualifications

• Deep experience in an Account Executive role handling CRM/customer engagement.
• Understanding of CRM/CX/CSM business processes.
• Experience leading virtual or matrixed teams.
• Ability to articulate IT needs across C-level audiences.
• 7+ years of sales experience within complex software/solutions.

Responsibilities

• Oversee assigned accounts and develop sales strategy and pipeline.
• Lead executive discussions with C-suite personas across CRM products.
• Collaborate with Solution Consulting and extended teams to demonstrate offerings.
• Present CRM solutions to prospects, customers, and partners at events.
• Drive customer success roadmaps and ongoing revenue streams.

Skills

Account Executive

CRM sales

Executive relationships

AI in workflows

Sales negotiations

Job description

ServiceNow is seeking a CRM Account Executive to oversee market success of our CRM suite. You will engage assigned accounts, build new business and pipeline across a major portion of the sales cycle, and manage executive relationships with cross-functional teams including Core Field, Solution Sales, Solution Consulting, and Professional Services.

You will develop territory strategies, engage with multiple C-suite personas, and collaborate to deliver compelling CRM demonstrations and