Senior End User Compute Engineer | Flexible M365 Expert

Sword Services Greece S.A.; York and North Yorkshire; On-site; GBP 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Career development

Flexible working

Benefits package

Job summary

Sword Services Greece S.A. is seeking an experienced Senior Workplace Engineer to own the technical delivery of complex workplace services across managed environments.

You will lead provisioning, configure Microsoft 365 and endpoint management, and guide engineers through incidents and improvements. The role covers End User Compute, identity integration, collaboration platforms and hybrid meeting-room technology, with a focus on secure email, device provisioning and service reliability.

Qualifications

• Five or more years of experience in workplace engineering or equivalent.
• Relevant technical certifications (e.g., Microsoft 365 administration, identity and access) or demonstrable equivalent experience.
• Strong knowledge of End User Compute, Microsoft 365, and managed workplace service delivery.

Responsibilities

• Lead provisioning and lifecycle management for corporate devices, Windows Autopilot, Intune enrolment and rebuilds.
• Administer and improve Microsoft 365, Intune, Entra ID, Exchange Online, Teams and collaboration tools.
• Configure endpoint security baselines, deployment, update rings and CA-related controls.
• Diagnose and resolve secure email issues including mailbox configuration and anti-phishing controls.
• Lead hybrid meeting-room services: Teams Rooms, Zoom Rooms, room accounts and AV equipment.
• Investigate recurring service problems and drive improvements to standards and runbooks.
• Use monitoring and service data to identify deployment issues and risks.
• Define support boundaries and escalate routes for smooth service transitions.

Skills

End User Compute

Microsoft 365 administration

Intune enrollment

Identity management

Exchange Online

Teams

Zoom

Meeting-room technology

MFA

Tools

Intune

Entra ID

Exchange Online

Teams

Zoom

Jamf

Apple Business Manager

Job description

Sword Services Greece S.A. is seeking an experienced Senior Workplace Engineer to own the technical delivery of complex workplace services across managed environments.

You will lead provisioning, configure Microsoft 365 and endpoint management, and guide engineers through incidents and improvements. The role covers End User Compute, identity integration, collaboration platforms and hybrid meeting-room technology, with a focus on secure email, device provisioning and service reliability.