Senior End-User Compute & M365 Lead

Sword Group; Aberdeen City; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work

Career development

Private health

Pension plan

Annual leave

Job summary

Sword Group in Aberdeen is seeking an experienced Senior Workplace Engineer to take technical ownership of complex workplace services across our managed customer environments. This senior, hands‑on role focuses on End User Compute, M365, endpoint management and hybrid meeting room technology.

You’ll lead device provisioning, admin Microsoft 365/Intune/Entra ID/Exchange Online/Teams, and drive improvements to security baselines, deployment, and service standards.

Qualifications

• Five+ years of experience in workplace engineering or enterprise IT operations.
• Strong certifications in Microsoft 365 administration or equivalent practical experience.
• Experience with Intune, Entra ID, Exchange Online and Teams.

Responsibilities

• Lead corporate device provisioning and lifecycle activity, including Windows Autopilot deployment and enrolment.
• Administer and improve Microsoft 365, Intune, Entra ID, Exchange Online and Teams.
• Configure endpoint compliance policies, deployment of apps, and security baselines.
• Diagnose secure email issues, including mailbox configuration and anti-phishing controls.
• Lead hybrid meeting-room services with Teams Rooms and Zoom Rooms.
• Investigate service issues, identify root causes and publish runbooks.
• Monitor deployment and user experience signals to mitigate risks.
• Support onboarding by defining support boundaries and escalation routes.
• Coach junior engineers and communicate technical details to customers.

Skills

End User Compute

Intune

Entra ID

Exchange Online

Teams

Education

Microsoft 365 administration certification

ITIL Foundation

Tools

Apple Business Manager

Jamf

Zoom Rooms

Microsoft 365 Admin Center

Intune enrollment

Job description

Sword Group in Aberdeen is seeking an experienced Senior Workplace Engineer to take technical ownership of complex workplace services across our managed customer environments. This senior, hands‑on role focuses on End User Compute, M365, endpoint management and hybrid meeting room technology.

You’ll lead device provisioning, admin Microsoft 365/Intune/Entra ID/Exchange Online/Teams, and drive improvements to security baselines, deployment, and service standards.