Senior Director, Occupancy Planning & Management

JLL; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading real estate consulting firm is seeking an EMEA OP Variable Lead in London. The candidate will develop occupancy strategy solutions and lead project engagements in the EMEA region. This role requires strong management skills and a Bachelor's degree, along with 10+ years of experience in workplace strategy and project management. If you are dedicated to innovation and teamwork, this position offers the chance to shape a brighter future in real estate.

Qualifications

• 10+ years in workplace strategy, architecture, consulting, project management, or related fields.
• Experience managing multiple projects and teams is strongly preferred.
• Strong interpersonal skills essential for relationship management.

Responsibilities

• Develop occupancy strategy solutions and manage project engagements.
• Lead teams to meet annual revenue targets through effective project leadership.
• Maintain strategic client relationships and act as engagement manager.

Skills

Exceptional communication skills

Project management expertise

Analytical problem-solving

Leadership

Influencing and teamwork capabilities

Education

Bachelor's degree

MBA or advanced degree

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

EMEA OP Variable Lead, Occupancy Planning Projects Team

The EMEA OP Variable Lead will develop occupancy strategy solutions and lead project engagements across the EMEA region. This role oversees a regional variable team executing short to mid-term projects for diverse real estate clients and requires 20-25% travel.

Reporting to the Global Workplace & Occupancy Planning (Variable) Leader and based in London, the successful candidate will combine workplace and occupancy planning expertise with regional team management capabilities and strong interpersonal skills.

Key Responsibilities

Sales & Subject Matter Expertise

• Contribute to client-facing teams developing and implementing occupancy strategy programs.
• Support annual revenue targets through effective project leadership and resource management.
• Drive new business through client presentations, proposals, and pursuit activities.
• Advance practice growth by developing best practices, tools, and deliverables.
• Maintain subject matter expertise in workplace strategies, occupancy planning, and organizational development through industry engagement.

Relationship Management & Delivery

• Maintain strategic client relationships and serve as engagement manager for key projects.
• Act as escalation point for delivery issues while ensuring consistent execution and high client satisfaction across all workplace and occupancy planning initiatives.

People Management

• Lead end-to-end employee management including hiring, onboarding, development, and mentoring.
• Manage direct reports and provide oversight for additional staff.
• Foster a culture emphasizing client focus, teamwork, accountability, continuous improvement, and innovation.

Requirements

Experience & Education

• Bachelor's degree required; MBA or advanced degree preferred.
• 10+ years in workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, or related fields.
• Team management experience strongly preferred.

Core Competencies

• Exceptional communication and presentation skills with strong time management and deadline management capabilities.
• Ability to work independently and collaboratively in virtual environments.
• Experience managing multiple projects and coordinating cross‑functional activities.
• Exceptional analytical skills with ability to interpret research data and synthesize actionable insights.

Preferred Qualifications

• Corporate workplace program implementation experience across real estate, facilities, IT, HR, and finance functions.
• Knowledge of enterprise IT infrastructure and technologies.
• Exposure to Six Sigma methodologies and business process development.

Essential Skills

• Leadership with clear communication and active listening abilities.
• Influencing and teamwork capabilities across organizational levels.
• Project management expertise ensuring clarity, execution, and successful outcomes.
• Analytical problem‑solving with strategic planning focus.
• Adaptability and resilience in ambiguous, fast‑paced environments.

Location

On‑site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.