Senior Delivery & Installation Technician

John Lewis & Partners; Dartford; Vor Ort; GBP 24.000 - 40.000; Vollzeit

Benefits dieser Stelle

Discount: John Lewis

Discount: Waitrose

Flexible working

Equal parenthood leave

Career progression

Subsidised meals

Pension scheme

Zusammenfassung

John Lewis Partnership is seeking a Technician Specialist to join a 2-person delivery crew, installing products at customers’ homes, including furniture, appliances and TVs, using a 7.5-tonne vehicle. You’ll coach fellow drivers and model the high standard of service John Lewis is known for.

This 4-day week rota includes varying shifts; applicants must be 18+, with heavy lifting and a focus on safety and customer care.

Qualifikationen

• Manual C1 UK driving licence required with max 6 points.
• DCPC (Driver CPC) or Drivers Qualification Card by day one and Tachograph Card.
• Previous experience driving a 7.5-tonne vehicle.
• Experience in a customer-facing role.
• Strong verbal communication and good tech understanding.

Aufgaben

• Be an ambassador for the John Lewis brand with top customer service as priority.
• Coach and develop delivery driver colleagues and share knowledge.
• Assist with loading the lorry alongside the warehouse team.
• Respect customers' homes; handle situations with care and find best solutions.
• Install products efficiently and demonstrate usage after installation.
• Stay up-to-date with new products and technologies; maintain safety standards.

Kenntnisse

UK driving licence

CPC Tachograph

7.5t vehicle experience

Customer facing

Verbal communication

Tech savvy

Tools

N/A

Jobbeschreibung

John Lewis Partnership is seeking a Technician Specialist to join a 2-person delivery crew, installing products at customers’ homes, including furniture, appliances and TVs, using a 7.5-tonne vehicle. You’ll coach fellow drivers and model the high standard of service John Lewis is known for.

This 4-day week rota includes varying shifts; applicants must be 18+, with heavy lifting and a focus on safety and customer care.