Home Delivery & Installation Specialist

John Lewis Partnership; Southampton; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

John Lewis Partnership is seeking an Installation Specialist to join our delivery hub team. You will work in a 2-person crew to deliver and install furniture, kitchen appliances, sound systems and TV sets at customers' homes, driving a 7.5-tonne vehicle.

Role requires a valid Manual C1 UK licence (max 6 points), DCPC/Driver Qualification Card, Tachograph Card, and prior experience with 7.5-tonne vehicles. Heavy lifting is involved and there are fixed shifts within a 41-hour week on a 5-week rota.

Qualifications

• Essential: Manual C1 UK driving licence (max 6 points).
• DCPC or Driver Qualification Card by first day in role.
• Tachograph Card required.
• Experience driving a 7.5-tonne vehicle.
• Customer-facing experience.
• Excellent verbal communication (phone and in person).
• Good understanding of technology.

Responsibilities

• Be an ambassador for the John Lewis brand with excellent customer service.
• Load deliveries onto the lorry and work with warehouse team.
• Respect and protect customer homes, finding best solutions for issues.
• Install products efficiently and demonstrate use to customers.
• Keep up to date with new products and technologies to perform at your best.
• Maintain a safe working environment.

Skills

Manual driving licence C1 UK

DCPC / Driver Qualification Card

Tachograph Card

7.5-tonne vehicle experience

Customer-facing experience

Verbal communication

Technical understanding

Job description

John Lewis Partnership is seeking an Installation Specialist to join our delivery hub team. You will work in a 2-person crew to deliver and install furniture, kitchen appliances, sound systems and TV sets at customers' homes, driving a 7.5-tonne vehicle.

Role requires a valid Manual C1 UK licence (max 6 points), DCPC/Driver Qualification Card, Tachograph Card, and prior experience with 7.5-tonne vehicles. Heavy lifting is involved and there are fixed shifts within a 41-hour week on a 5-week rota.