Home Delivery Installation Specialist

John Lewis & Partners; Dartford; On-site; GBP 22,000 - 37,000; Full time

Benefits offered by this job

Discounts at John Lewis & Waitrose

Flexible working opportunities

Equal Parenthood leave

Great progression opportunities

Job summary

John Lewis Partnership is seeking an Installation Specialist to join our Customer Delivery Hubs. You will join a 2-person crew, installing products at customers' homes and demonstrating operation after installation.

The role involves heavy lifting and a 4-day week, with early starts on a 5-week rota from Monday to Saturday. You must have installation experience, a valid Manual C1 licence (6 point max), DCPC, Tachograph card, and previous 7.5-tonne vehicle experience.

Qualifications

• Previous installation experience is required for this role.
• Manual C1 UK driving licence with a maximum of 6 points.
• DCPC or Driver Qualification Card required by day one.
• Tachograph Card.
• Previous experience driving a 7.5-tonne vehicle.

Responsibilities

• Start at the delivery hub and head out on a route to deliver items.
• Be an ambassador for the John Lewis brand with excellent customer service.
• Load deliveries with the warehouse team and ensure smooth handovers.
• Install products and demonstrate operation to customers after fitting.
• Keep up to date with new products and technologies to perform at your best.
• Maintain a safe working environment and handle situations professionally.

Skills

Customer-facing experience

Verbal communication

Tech-savvy

C1 driving licence

Job description

John Lewis Partnership is seeking an Installation Specialist to join our Customer Delivery Hubs. You will join a 2-person crew, installing products at customers' homes and demonstrating operation after installation.

The role involves heavy lifting and a 4-day week, with early starts on a 5-week rota from Monday to Saturday. You must have installation experience, a valid Manual C1 licence (6 point max), DCPC, Tachograph card, and previous 7.5-tonne vehicle experience.