Senior Data Centre and Network Operations Technician

University of Oxford; East Hanney; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious higher education institution in East Hanney is seeking a Senior Data Centre and Network Operations Technician to manage, install, and maintain network infrastructure. The role requires good technical knowledge, problem-solving skills, and exceptional communication abilities to effectively support users. Join a vibrant community and contribute to the University’s digital environment ensuring reliability and high performance. Flexible working options and generous leave are included.

Benefits

38 days of annual leave

Generous family leave schemes

Hybrid and flexible working options

Excellent contributory pension scheme

Affordable commuting options

Access to social and cultural clubs

Qualifications

• Good technical knowledge of network configuration, installation, and maintenance.
• Ability to communicate technical concepts clearly for non-technical users.
• Proactive approach to problem resolution.

Responsibilities

• Manage and maintain network infrastructure and shared data centre facilities.
• Provide timely support and clear communication to users.
• Collaborate with team members on projects with minimal disruption.

Skills

Network configuration knowledge

Fibre optic cabling familiarity

Problem-solving skills

Communication skills

Team collaboration

Job description

Overview

As a Senior Data Centre and Network Operations Technician, you will manage, install, and maintain network infrastructure and shared data centre facilities, including switches, routers, and fibre optic cabling systems. You will act as a key point of contact for network issues, providing timely support and clear communication to users with varying levels of technical expertise.

Responsibilities

• Collaborate closely with other network team members to plan and execute projects with minimal disruption, while staying current with emerging technologies and industry best practices to continuously improve the University's network services.
• This is a unique opportunity to contribute to the operational backbone of one of the world\'s leading universities, supporting colleagues and students across multiple campuses and ensuring that the University\'s digital environment remains reliable, secure, and high-performing.

Qualifications

• Good technical knowledge of network configuration, installation, and maintenance.
• Familiarity with fibre optic cabling systems.
• Excellent problem-solving skills and proactive approach to issue resolution.
• Exceptional communication skills, able to translate technical concepts clearly for non-technical users.
• Ability to work independently and collaboratively within a team.

About the University

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world\'s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you\'ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

IT Services and Team

IT Services ensures that the University has reliable, high-performing IT facilities to support teaching, learning, research, and administration. The Data Centre and Network Operations Team manages the infrastructure delivering enterprise-level data centre and network services across the University, providing critical support to staff and students alike.

What We Offer

• 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.