Senior Data and Business Intelligence Associate III

Mindlance; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data analytics firm is seeking a Business Intelligence Analyst to develop dashboards and reports that drive compliance and operational efficiency. The successful candidate will leverage SQL and Power BI/Tableau skills to provide actionable insights and support decision-making. This role requires 2-5 years of experience in data analysis, strong analytical skills, and the ability to communicate effectively with non-technical stakeholders. Join us in making data-driven strategies a reality.

Qualifications

• 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
• Knowledge of Jira, ServiceNow, or other ITSM tools.
• Ability to communicate insights clearly to non-technical stakeholders.

Responsibilities

• Create and maintain interactive dashboards in Power BI / Tableau.
• Write SQL queries to extract, clean, and analyze data from multiple sources.
• Track key compliance metrics and ensure adherence to regulations.
• Partner with leadership to define KPIs and performance benchmarks.

Skills

Strong analytical skills

SQL expertise

Power BI/Tableau skills

Data-driven problem-solving

Communication skills

Education

2-5 years of experience in Business Intelligence or related field

Knowledge of Jira or ServiceNow

Tools

Power BI

Tableau

SQL

Job description

We are seeking a Business Intelligence Analyst to build and maintain dashboards, reports, and analytics that power compliance, variance tracking, and operational efficiency. You’ll blend strong SQL and Power BI/Tableau expertise with business acumen to produce actionable insights for leaders across organization.

Key Responsibilities

• Develop Metrics & Dashboards:
  • Create and maintain interactive dashboards in Power BI / Tableau.
  • Provide real‑time insights on compliance, variances, and operational performance.
  • Automate reporting processes to improve efficiency.
• Data Analysis & Reporting:
  • Write SQL queries to extract, clean, and analyze data from multiple sources.
  • Identify trends, anomalies, and performance gaps through data analysis.
  • Present findings to stakeholders and leadership with actionable recommendations.
• Compliance & Variance Monitoring:
  • Track key compliance metrics and ensure adherence to internal/external regulations.
  • Monitor operational variances, providing root cause analysis and suggestions for resolution.
  • Collaborate with cross‑functional teams to improve data accuracy and reporting integrity.
• Business Support & Strategy:
  • Partner with leadership to define KPIs and performance benchmarks.
  • Provide data‑driven insights to support decision‑making and strategic initiatives.
  • Work with EPMO, Finance, and Operations to ensure seamless data integration.

Qualifications & Skills

• Must‑Have:
  • 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
  • Knowledge of Jira, ServiceNow, or other ITSM tools.
  • Strong analytical skills with a data‑driven approach to problem‑solving.
  • Ability to communicate insights clearly to non‑technical stakeholders.
• Nice‑to‑Have:
  • Proficiency in SQL (query optimization, joins, stored procedures, etc.).
  • Hands‑on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
  • Experience in compliance tracking or risk analysis.
  • Familiarity with financial services or payment processing environments.

What Success Looks Like (First 90 Days)

• Stand up baseline compliance & variance dashboards/KPIs with agreed definitions.
• Deliver at least one automated reporting pipeline reducing manual effort.
• Establish a lightweight data quality regimen and surface key data issues.
• Produce stakeholder‑ready insight briefs that inform operational decisions.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”