Senior Contract Manager

Thrive SW; England; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A growing facilities management company in the South West is seeking a Senior Contract Manager. In this role, you will manage a portfolio of commercial contracts, focusing on client satisfaction and team leadership. Candidates should have a strong engineering background and be capable of developing existing client relationships while ensuring service delivery meets defined SLA's and KPIs. This position offers a salary of £55-65k, car allowance, and various employee benefits including 25 days holiday.

Benefits

Car allowance

Bonus

25 days holiday

Pension

Qualifications

• Proven background in delivering services in the FM or Engineering Maintenance sector.
• Hands-on engineering experience is preferred.
• Strong leadership and client relationship management skills.

Responsibilities

• Assist the Regional Director with daily duties on a new account.
• Manage a team of supervisors and engineers.
• Ensure delivery of key SLA's and KPIs for contracts.

Skills

Team leadership

Client facing skills

Commercial awareness

Health & Safety competency

Job description

Senior Contract Manager - Facilities / Engineering Maintenance

GBP55-70k + Car / car allowance

Bonus

25 days holiday

Pension

Are you a Contract Manager working in the Commercial FM / Engineering maintenance industry looking for a new exciting role with a company that are rapidly growing in the South West and South Wales region.

This role will be based in the Bristol office with some remote working an option, ideally candidates will reside within 50 miles of Bristol.

National Facilities Services company are recruiting for a Senior Contract Manager to run a new portfolio of Commercial Office Contracts across the region.

As Senior Contract Manager you will support the operations director with day to day running of a new account as well as assist with other contracts from time to time, you will manage a team of Multi Skilled Maintenance Engineers, Electricians, Commercial Gas Engineers, Carpenters, Plumbers that cover the planned and reactive maintenance to the buildings.

You will also have a focus on the customer service side of the contracts within the portfolio, ensuring the customers are happy with service delivery and also aware of any small / minor works projects that maybe required to maximise energy efficiency within the building.

Therefore you will also need to have good client facing skills as part of this role will be to develop existing clients.

The key aspects of the role will include.

• Assist the Regional Director with day to day duties on a new account.
• Managing a team of supervisors and engineers.
• Overseeing all budgetary requirements for the contract including P+L management.
• Introducing cost saving ideas and initiatives to ensure we can remain profitable whilst ensuring a lower impact on our environment.
• Day to day delivery of all key SLA's + KPIs for the various contracts ensuring we can mitigate and report on the data.
• Monitoring of all compliance & QSHE for all contracts.
• Auditing of completed and in progress works.
• Key point of contact for key client contacts across the site including attending client meetings.
• Delivering efficiencies across the site including for energy services.

What you'll need to succeed

• You will ideally come from a hands on Engineering background within the FM or Engineering Maintenance sector.
• A proven background in delivering services across a variety of sites is essential and good commercial awareness is also a key requisite for the role.
• Excellent team leadership skills and H&S competency is key for the role.
• Developing our existing relationships and maximising growth and service to our clients.
• Business development is a welcome attribute of the potential candidate.

What is on offer

Salary GBP55-65k negotiable for the right candidate with a car / car allowance & Bonus

25 days holiday

Pension

For further information on the role and the company recruiting please APPLY NOW or get in touch with Gary Cornes for a confidential chat.