Senior Communications Manager

HSBC; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global banking and financial services organization is seeking a Senior Communications Manager in London. This role involves developing strategic communications plans and managing the company's reputation with external audiences. The ideal candidate will have proven experience in stakeholder management and crisis communications, alongside excellent verbal and written skills. Enhanced benefits include private healthcare, maternity pay, and a contributory pension scheme. The position offers a hybrid work model and supports diversity and inclusion.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Proven experience in developing and executing strategic communication plans for complex projects.
• Excellent stakeholder management skills with senior executives across global geographies.
• Ability to manage multiple priorities in an ambiguous environment.

Responsibilities

• Prepare communications plans for strategic projects and M&A transactions.
• Drive a coordinated communications response to major incidents and crises.
• Identify and monitor risks to the bank’s reputation.

Skills

Strategic communication plans

Stakeholder management

Crisis communications

Verbal and written communication

Job description

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential – whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.

Position Overview

We are currently seeking an experienced professional to join our team in the role of Senior Communications Manager. The Senior Communications Manager plays a pivotal role in managing HSBC’s reputation with external audiences. The role requires a communications professional with a proven track形式 in developing and implementing external communications strategies, and the individual will be responsible for contributing to and leading communications plans and projects that support the commercial and transformation goals of HSBC.

Role Responsibilities

• Prepare communications plans for Group strategic projects and M&A transactions.
• Drive a coordinated communications response to global major incidents and crises.
• Identify and monitor risks to the bank’s reputation, preparing strategic communications plans to mitigate potential negative impacts.
• Maintain and improve the Group’s recovery and resolution communications plans, exercise capabilities and support regulatory self‑assessments.
• Provide communications support for global programmes to improve operational resilience and cybersecurity preparedness.
• Support and advise on Group External Communications policies and procedures.

Required Experience & Qualifications

• Proven experience in developing and executing strategic communication plans for complex projects.
• Excellent stakeholder management skills, including the ability to work confidently and effectively with senior executives across regional and global geographies.
• Ability to work within an ambiguous environment with the ability to manage multiple priorities quickly and effectively.
• Experience of crisis communications with the ability to think clearly and show considered judgement under pressure.
• Excellent verbal and written communication skills with the ability to craft compelling narratives to articulate strategic priorities.
• Experience in managing external communications policies and ensuring alignment with internal governance requirements.

Benefits & Employment

As an HSBC employee in the UK youுங்க have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

This role is based in London Hybrid.

Diversity интервещение & Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC we’re dedicated to creating diverse and inclusive workplaces – no matter your gender, ethnicity, disability, religion, sexual orientation or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone so they can be at their best. We take pride in being Disability Confident Leaders and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Accommodations

If you have a need that requires accommodations or changes during the recruitment process please get in touch with our Recruitment Helpdesk.

• Email: [e-mail]
• Telephone: 44 . .

Key Skills

• Internal Control
• Accounting And Auditing
• Accounts Handling
• General Services
• Elevator
• Brand

Employment Type

Intern

Vacancy

1