Senior Client Service & Relationship Manager — Spanish

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global financial services firm is seeking a Client Service Account Manager Senior Associate to join their Payments team in Bournemouth. In this role, you will ensure client satisfaction by managing day-to-day client relationships and addressing service needs. The ideal candidate will be fluent in Spanish, possess strong relationship management skills, and have excellent communication abilities. This position offers a chance to contribute to a prestigious organization while working in a dynamic environment.

Qualifications

• Must be fluent in Spanish for client communication.
• Proven experience in relationship management required.
• Excellent verbal and written communication skills essential.

Responsibilities

• Manage the Client experience in daily relationships.
• Identify and remediate service issues effectively.
• Understand the Client's business to anticipate needs.

Skills

Fluency in Spanish

Strong Customer-facing experience

Excellent verbal communication

Ability to develop internal networks

Interest in Banking digital technology

Strong organizational skills

Job description

A leading global financial services firm is seeking a Client Service Account Manager Senior Associate to join their Payments team in Bournemouth. In this role, you will ensure client satisfaction by managing day-to-day client relationships and addressing service needs. The ideal candidate will be fluent in Spanish, possess strong relationship management skills, and have excellent communication abilities. This position offers a chance to contribute to a prestigious organization while working in a dynamic environment.