Senior Client Advisor - Luxury Retail & Clienteling

Aurélien; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury fashion brand is looking for a Senior Client Advisor to join its new flagship in London. You will be the ambassador of the brand, engaging clients with authentic connections and product expertise. The ideal candidate will have 2-3 years of experience in luxury retail, a strong client portfolio, and fluency in English. The role offers a competitive salary, attractive commissions, and opportunities for career progression in an elegant work environment.

Benefits

Competitive base salary

Attractive commissions

Generous employee discount

Career progression opportunities

Collaborative work environment

Qualifications

• Minimum 2–3 years of experience in luxury retail.
• Existing client portfolio and proven clienteling record are strong advantages.
• Fluent in English; additional languages are a plus.

Responsibilities

• Engage clients through authentic connection and tailored advice.
• Build and nurture your own loyal network of clients.
• Ensure accurate updates to client profiles.
• Communicate confidently about luxury materials.
• Uphold a flawless store environment.
• Support junior team members through mentoring.

Skills

Luxury retail experience

Client portfolio management

Emotional intelligence

Fluent English

Product knowledge (cashmere, suede, leather)

Job description

A luxury fashion brand is looking for a Senior Client Advisor to join its new flagship in London. You will be the ambassador of the brand, engaging clients with authentic connections and product expertise. The ideal candidate will have 2-3 years of experience in luxury retail, a strong client portfolio, and fluency in English. The role offers a competitive salary, attractive commissions, and opportunities for career progression in an elegant work environment.