Senior Business Travel Consultant — Global Itineraries

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Glasgow; On-site; GBP 28,000 - 40,000; Full time

Job summary

A global travel management company is seeking a Senior Business Travel Consultant in Glasgow to enhance client experiences and support travel needs. The role requires at least 1 year of business travel experience, fluency in English, and knowledge of GDS systems. Candidates will be responsible for providing excellent customer service while building commercial value and promoting the company brand. Additional language skills are a plus, and a customer-focused approach is essential.

Qualifications

• At least 1 year of experience in a similar position.
• Fluent in English, both written and verbal.
• Knowledge of international travel requirements including visas and immunisation.

Responsibilities

• Delight the traveller/travel arranger by solving problems in a timely manner.
• Build CWT's commercial value by selling profitable products.
• Strengthen the CWT brand through consistency in service delivery.

Skills

Customer focused

Service oriented

Excellent communication skills

Adaptable and motivated to learn

Fluency in English

Education

1 year of experience in the business travel industry

Tools

Knowledge of GDS (Galileo)

Fares and ticketing knowledge

Job description

A global travel management company is seeking a Senior Business Travel Consultant in Glasgow to enhance client experiences and support travel needs. The role requires at least 1 year of business travel experience, fluency in English, and knowledge of GDS systems. Candidates will be responsible for providing excellent customer service while building commercial value and promoting the company brand. Additional language skills are a plus, and a customer-focused approach is essential.