Senior Business Analyst

Retail Human Resources plc; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading care provider in the UK is seeking a Senior Business Analyst to join their IT Demand & Innovation Team. This role involves delivering high-quality business analysis for their technology landscape, driving change through innovative IT solutions. Candidates should have a BCS International Diploma in Business Analysis and at least 5 years' experience, ideally in technology or healthcare. The position offers flexibility with remote working and opportunities for career growth within a supportive environment.

Benefits

Competitive starting salary

25 days annual leave, plus bank holidays

Flexible remote working

Generous refer-a-friend scheme

Retail and leisure discounts

Free access to medical specialists

Confidential counselling and legal services

Qualifications

• Minimum of 5 years' experience as a Senior Business Analyst, ideally within a healthcare or regulated industry.
• Experience of analysing business requirements and preparing user stories.
• Ability to define user journeys and translate requirements into technical specifications.

Responsibilities

• Lead workshops to document current processes and identify improvements.
• Conduct detailed analysis of business processes and systems.
• Develop 'as-is' and 'to-be' process maps.
• Translate complex business needs into functional requirements.
• Act as a liaison between business and technical teams.

Skills

Stakeholder management

Business process analysis

User story preparation

Influencing senior users

Business analysis tools proficiency

Education

BCS International Diploma in Business Analysis

Job description

Overview

With over 25 years' experience, over 250 care homes, and six independent hospitals, Barchester is one of the UK's foremost care providers. Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we have an exciting opportunity for a Senior Business Analyst to join our IT Demand & Innovation Team to support this goal.

Role

In this brand new position, you will provide high quality, outcome-focussed business analysis to our technology landscape, both business as usual and across our portfolio of complex change projects. You will play a pivotal role in driving business change by analysing, designing, and implementing innovative IT solutions that meet the evolving needs of our company.

The role demands a proactive individual with exceptional stakeholder management skills, who will be dedicated to building strong partnerships in order to deliver an exceptional service and ultimately help provide safe, effective, and premium care experience to residents.

This is a permanent, predominantly remote position with occasional travel across the UK, particularly to Inverness and London.

Benefits

• Competitive starting salary
• 25 days annual leave, plus bank holidays
• Flexible, remote working
• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
• Access to a wide range of retail and leisure discounts at big brands and supermarkets
• Free access to medical specialists, who are available for a second opinion if you need to make a decision with confidence
• Confidential and free access to counselling and legal services

Required experience and qualifications

• BCS International Diploma in Business Analysis
• Minimum of 5 years' experience as a Senior Business Analyst, ideally within a technology healthcare, social care, or a similarly regulated industry
• Experience of analysing business requirements and preparing user stories and detailed acceptance criteria
• Experience defining end-to-end user journeys, workflows, and business processes, and translating business requirements into actionable technical specifications
• Ability to work with and influence senior users within a rapidly changing business environment
• Proficiency in business analysis tools and methodologies
• Flexible to travel across the UK

Role and responsibilities

• Lead workshops with stakeholders to understand and document current processes, pain points, root cause analysis, and opportunities for improvement
• Conduct detailed analysis of business processes and systems
• Develop detailed "as-is" and "to-be" process maps, ensuring that proposed solutions align with organisational goals
• Lead the business with end-to-end thinking to enable holistic view for digital transformation initiatives
• Translate complex business needs into clear, concise, testable, and traceable functional and non-functional requirements
• Identify and evaluate innovative IT solutions to support initiatives
• Ensure that IT and innovation initiatives are delivered on time and within scope
• Act as a liaison between business teams and technical teams to ensure successful communication and delivery

Next steps

If you'd like to use your expertise in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.