Senior Business Analyst

London Business School; City of Westminster; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading academic institution in Westminster seeks an agile Senior Business Analyst to join their Technology team for a fixed-term contract. The ideal candidate will be responsible for translating business requirements into detailed specifications, collaborating with stakeholders, and managing data extraction and reporting. This role offers a hybrid work model with core hours and an extensive benefits package, including generous annual leave and professional development opportunities.

Benefits

Generous annual leave of 27 days

Pension with 14.5% employer contribution

Free onsite gym and pool

Professional development opportunities

Cycle-to-work scheme

Well-being support for health

Paid emergency leave for caregivers

Qualifications

• Strong attention to detail and senior BA/PO experience.
• Experience in agile transformation and managing stakeholders.
• Ability to develop effective working relationships.

Responsibilities

• Define business processes and escalate tasks as needed.
• Respond to stakeholder requests, providing necessary information.
• Create documentation and policy guidance for business support.
• Partner with the project team to understand business goals.
• Extract data, ensure its integrity, and generate management reports.
• Collaborate with various teams and stakeholders effectively.

Skills

Business Analyst expertise

Stakeholder management

UML experience

BPMN experience

Understanding of domain architectures

Awareness of technology trends

Job description

Role Overview

London Business School are excited to recruit an agile and experienced Senior Business Analyst to join Technology on a FTC basis until July 2027. Working as part of the Aware to Admit Project Delivery Team, this role translates high‑level design or business requirements into detailed specifications and supports these specifications as Software Developers, Testers and Application Support team members use them to implement and operate solutions. The Senior Business Analyst owns Application and Data Design catalogues, including Services and Interfaces, and works closely with business stakeholders to define objectives for the Salesforce implementation.

Responsibilities

• Apply specialist Business Analyst expertise and technical knowledge to define processes, escalating queries or tasks if outside own technical knowledge.
• Respond to requests from all stakeholders, providing specialist advice to deliver the information they require and provide an excellent service.
• Design and develop documentation and policy guidance for the efficient and effective business support service.
• Partner with the Aware to Admit project team to understand business goals and provide professional or technical advice, sharing expertise and information to support effective decision making.
• Extract data from multiple sources, check its integrity and produce reports for use by management.
• Work closely with Product Owner, Project Manager, Scrum Master and development team to prioritise backlog items.
• Develop and enhance relationships with stakeholders across the School to facilitate improved communication, support implementation of change programmes, and monitor the level of satisfaction with service delivery.
• Collaborative team player with excellent organisation and clear communication skills.
• Ability to own tasks and escalate appropriately.
• Experience using UML; experience in BPMN desirable.
• Understanding of domain architectures (Business, Application, Data, Technology).
• Awareness of current trends in technology (e.g. cloud).
• UAT implementation of Salesforce.

Qualifications

• Senior BA/PO experience with a strong attention to detail.
• Transformation experience working in agile, with strong stakeholder management skills.
• Proven ability to develop effective working relationships with colleagues, clients and third parties.
• Interest in application or enterprise architecture.

Benefits

• Generous annual leave of 27 days plus extra between Christmas and New Year.
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Ample professional development opportunities to support your career path.
• Enhanced cycle‑to‑work scheme.
• Well‑being offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

Work Location & Schedule

We support Smart Working – a hybrid approach designed to help you achieve a healthy work‑life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus around 2 days per week, with flexibility based on business and project needs. We operate with 'core hours' 10:00‑15:00 to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time – a flexible, one‑hour slot within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Inclusion & Diversity

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Visa & Sponsorship

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

Application

We encourage you to apply as soon as possible if you are interested in any roles.