Senior Business Analyst

Arthur; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading Managing Agent in the Lloyd's Market is seeking a Business Analyst with strong London Market experience. You will be the key link between business and delivery teams, engaging with senior stakeholders across several functions. This hybrid role involves translating strategic priorities into business requirements, conducting analysis, and supporting change initiatives. Candidates should have experience in the insurance industry and be skilled in process mapping, requirements gathering, and stakeholder management. Apply now to join a growing team.

Qualifications

• Proven experience as a Business Analyst within the Lloyd’s or London Market insurance industry.
• Strong understanding of insurance lifecycle processes—particularly underwriting, claims, and delegated authority.
• Experience working on business transformation or operating model initiatives.

Responsibilities

• Work closely with stakeholders to understand and translate business requirements.
• Conduct detailed analysis to identify opportunities for efficiency and improvement.
• Define and document business requirements and acceptance criteria.

Skills

Business Analysis

Stakeholder Management

Process Mapping

Requirements Gathering

Communication Skills

Tools

Visio

JIRA

Confluence

Excel

Job description

A leading Managing Agent in the Lloyd’s Market is expanding its growing change function and is seeking aBusiness Analyst with strongLondon Market experience to support a portfolio of complex business transformation initiatives.

In this role, you’ll act as the key link between the business and delivery teams, engaging with senior stakeholders acrossUnderwriting, Claims, Actuarial, Finance, Operations, IT, and other core functions.

A newly created role with the opportunity to make a meaningful impact as the team continues to grow.

About the role:

• Work closely with business stakeholders across Underwriting, Claims, Finance, Operations, Actuarial, and IT to understand strategic priorities and translate them into clear business requirements.
• Conduct detailed analysis of current and target processes, identifying opportunities for efficiency, automation, and improved customer and broker experiences.
• Define and document business requirements, user stories, process maps, and acceptance criteria to support change delivery.
• Support the design and implementation of operating models, systems, and process improvements across multiple workstreams.
• Collaborate with project managers, architects, and developers to ensure solutions meet business needs and are aligned with Lloyd’s and regulatory standards.
• Provide analytical insight and reporting to support change governance and benefit tracking.

Experience and Skills

• Proven experience as aBusiness Analyst within theLloyd’s or London Market insurance industry.
• Strong understanding ofinsurance lifecycle processes—particularly underwriting, claims, and delegated authority.
• Experience working onbusiness transformation oroperating model initiatives, ideally involving both technology and process change.
• Skilled inprocess mapping,requirements gathering, andbusiness case development.
• Strong stakeholder management and communication skills, with experience engagingsenior business and technical teams.
• Familiarity withmarket systems and platforms (e.g., PPL, DDM, LIMOSS, or Blueprint Two initiatives) is highly desirable.
• Competent with analysis and documentation tools such asVisio, JIRA, Confluence, or Excel.
• Ability to work in a fast‑paced environment, balancing multiple priorities while maintaining attention to detail.

Hybrid role, 2‑3 days in the London office.

If this sounds like you, or if you are interested in other London Market Business Analyst jobs, apply below or contact Sofia Chaves ([e-mail]).