Senior Booking Clerk - Multi-Service Scheduling Specialist

Birmingham Community Healthcare NHS foundation Trust; Nechells; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community healthcare provider in Nechells is seeking enthusiastic staff for their Central Booking Service team. The role involves managing appointments and providing excellent customer service to parents and service users. Responsibilities include accurate data input into the Patient Administration System and liaising with healthcare providers. Applicants should have strong communication skills and be dedicated to maintaining high levels of confidentiality. Join us in delivering integrated and outstanding care in your community.

Qualifications

• Enthusiastic, hardworking staff members are required.
• Must manage and book appointments efficiently.
• Ability to handle sensitive patient information with confidentiality.

Responsibilities

• Manage clinics and waiting lists effectively.
• Book appointments following Central Booking Service protocols.
• Collect demographic details from referrals.

Skills

Customer service

Data input accuracy

Communication skills

Tools

Patient Administration System (RiO)

Job description

A community healthcare provider in Nechells is seeking enthusiastic staff for their Central Booking Service team. The role involves managing appointments and providing excellent customer service to parents and service users. Responsibilities include accurate data input into the Patient Administration System and liaising with healthcare providers. Applicants should have strong communication skills and be dedicated to maintaining high levels of confidentiality. Join us in delivering integrated and outstanding care in your community.