Senior Assistant Technical Officer, Acute and General Medicine

Guy's and St Thomas' NHS Foundation Trust; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A large NHS foundation trust is seeking a Senior Assistant Technical Officer to support the delivery of medicines in a clinical setting. The successful candidate will manage stock and assist in dispensing processes while ensuring compliance with safety protocols. Candidates should have relevant pharmacy qualifications and preferably prior experience in a pharmacy. This role offers a supportive environment where teamwork is essential to providing exceptional care in an acute medical setting.

Qualifications

• Must have experience working in a hospital or community pharmacy.
• Experience with stock management and audits is preferred.
• Must demonstrate teamwork and effective communication skills.

Responsibilities

• Manage stock levels and carry out ward-based stock tasks.
• Dispense prescriptions under supervision ensuring accuracy.
• Support handling and movement of medicines safely.
• Conduct routine audits and data collection for improvements.

Skills

Organisational skills

Attention to detail

Ability to work under pressure

Customer service

IT skills

Numeracy skills

Education

Level 2 NVQ Certificate in Pharmacy Service Skills

GCSEs in English and Mathematics (Grades A-C or equivalent)

Level 3 NVQ Certificate in Pharmacy Service Skills

Tools

EPIC

Omnicell

Job description

Senior Assistant Technical Officer, Acute and General Medicine

The closing date is 25 January 2026

Go back Guy's and St Thomas' NHS Foundation Trust

The Acute and General Medicine Pharmacy Team is seeking a dependable and motivated Senior Assistant Technical Officer (SATO) to support the safe, timely and effective supply of medicines to patients across designated wards at St Thomas' Hospital.

As part of the expanding Acute and General Medicine service, you will work under the supervision of Pharmacy Technicians and Pharmacists to support stock management, medicines storage, the handling of returns and the dispensing of prescriptions for Acute and General Medicine. You will play an important role in supporting ward-based medicines processes, maintaining accurate records and ensuring that medicines are available when needed to support patient care.

The post requires good organisational skills, accuracy, attention to detail and the ability to work efficiently in a busy clinical environment. You will contribute to the smooth running of the medicines management service and help ensure safe and effective patient care within Acute and General Medicine.

The Acute and General Medicine (AGM) Pharmacy team at GSTT is responsible for delivering a safe and effective clinical pharmacy service to:

• St Thomas' Emergency Floor (comprising the Emergency Department and Acute Admissions Ward)
• Older Persons Unit (including stroke)
• Pulross Rehabilitation Ward

Main duties of the job

• Carry out ward-based stock management tasks, including top-ups, expiry date checks, stock rotation and routine replenishment.
• Dispense prescriptions for Acute and General Medicine under the supervision of registered pharmacy staff, ensuring accuracy and compliance with procedures.
• Support the safe movement and handling of medicines, including the processing of returns from wards.
• Complete cycle counts, stock checks and housekeeping activities to maintain accurate and reliable stock systems.
• Use EPIC and Omnicell systems, once trained, to support ordering processes, monitor stock levels and maintain accurate records.
• Assist with routine audits, stock‑taking activities and simple data collection to contribute to medicines governance and service improvement.
• Ensure medicines are stored safely and securely, maintaining cupboards, trolleys and fridges in line with Trust policies.
• Communicate professionally with the members of the multidisciplinary team.
• Complete documentation clearly and accurately in accordance with departmental and Trust procedures.
• Support the familiarisation of new starters and junior assistants when required.
• Organise daily work effectively, using initiative within the boundaries of the role, and escalating issues promptly to Pharmacy Technicians or senior staff.

About us

Guy's and St Thomas' NHS Foundation Trust is among the largest in the UK and is recognised for its clinical excellence, teaching, and research. In addition to providing local hospital and community services, the Trust delivers specialist care in cancer, cardiovascular, respiratory, paediatrics, and Acute Medicine. Evelina London Children's Hospital and Guy's Cancer Centre are key components of its services.

In February 2021, the Trust merged with Royal Brompton and Harefield NHS Foundation Trust, forming one of Europe's largest centres for heart and lung services. This merger enhances collaboration across services and research, enabling innovation and ensuring exceptional care for patients with complex conditions.

Guy's and St Thomas' continues to build on its legacy of delivering world‑class care, with Acute Medicine at the forefront of its commitment to meeting the evolving needs of patients. The Trust is also committed to creating a supportive and inclusive environment for its patients and staff.

Qualifications / Education

• Level 2 NVQ Certificate in Pharmacy Service Skills (or equivalent recognised by GPhC)
• GCSEs in English and Mathematics (Grades A‑C or equivalent)
• Level 3 NVQ Certificate in Pharmacy Service Skills

Experience

• Previous experience working in a hospital or community pharmacy.
• Experience assisting with audits, stock‑taking, or quality improvement initiatives.
• Familiarity with EPIC and Omnicell stock cabinets for stock management.

Skills / Knowledge / Ability

• Demonstrates the ability to work to set standards and procedures, including clearly and accurately completing routine documentation.
• Demonstrates the ability to work as part of a team, providing effective customer service and working accurately under pressure.
• Demonstrates the ability to prioritise routine daily tasks using own initiative and to organise own workload.
• Demonstrates the ability to motivate self and others, and to train others.
• Ability to use pharmacy computer systems and apply numeracy skills accurately.
• Advanced IT skills, including troubleshooting within pharmacy systems and the use of robotic systems.
• Understanding of medicines management and supply processes.

Physical Requirements

• Capacity to lift and handle medicines, including managing medicines returns and stock replenishment.
• Role involves periods of standing to perform tasks such as dispensing, stock checks, cycle counts, and ward‑based activities.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary

£30,546 to £32,207 a year (p.a., inc HCA pro rata)