Senior Applications Operations Engineer

Michael Page Technology; Ouzlewell Green; On-site; GBP 36,000 - 43,000; Full time

Job summary

A prominent regulatory agency is seeking a Senior Applications Operations Engineer to enhance its Technology and Service Operations. Responsibilities include incident management, system upgrades, and implementing process improvements. Candidates should have a university degree in computing and expertise in managing application technologies. The role offers a competitive salary of £42,410 plus benefits, alongside opportunities for professional development and a pension scheme.

Benefits

28.97% pension scheme

Professional training support

Qualifications

• Experience managing a wide range of application technologies.
• Capable of troubleshooting issues from desktop to server.
• Experience in web development, SQL scripting, and DevOps.

Responsibilities

• Manage incidents and resolve technical problems.
• Conduct system upgrades and patching.
• Implement solutions for outdated processes.

Skills

Application technologies management

Troubleshooting

SQL Scripting

DevOps tooling

SaaS management

Cloud applications

Jira administration

Education

Degree in computing discipline

Tools

GitHub

COTS applications

Job description

We are currently looking for a Senior Applications Operations Engineer to join our Technology and Service Operations Function within the Digital and Technology group.

Client Details

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

Description

Key responsibilities:

• Incident management and technical problem solving and resolution
• System upgrades and patching
• Systems administration
• Finding and implementing solutions to outdated processes
• Remediation work based on results of audit and assessments
• Change management - code deployment and control

The selection process: We use the Civil Service Success Profiles to assess our candidates.

Profile

Our successful candidate will have:

• Experience of working on a broad range of application technologies with extensive knowledge of managing COTS applications and integrations
• Troubleshooting application issues from desktop through to server
• Experience of working on at least three of the following: Web development & support, SQL Scripting or DBA activities, Monitoring platforms, DevOps tooling (Github), SaaS based configuration and management, Cloud based applications, Administration and support of Jira cloud
• A degree or graduate qualification in a computing discipline, or equivalent education and experience

Person Specification

Behaviour Criteria

• Managing a Quality Service (I)
• Working Together (I)
• Making Effective Decisions (I)

Experience Criteria

• Experience of working on a broad range of application technologies with extensive knowledge of managing COTS applications and integrations
• Troubleshooting application issues from desktop through to server
• Experience of working on at least three of the following: Web development & support, SQL Scripting or DBA activities, Monitoring platforms, DevOps tooling (Github), SaaS based configuration and management, Cloud based applications, Administration and support of Jira cloud
• Maintains focus on the whole life of service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver a Digital, Data and Technology service
• Lateral thinking capability to dissect a problem into its component parts to identify and diagnose root causes, allowing problem resolution across compute, storage, networking, physical infrastructure, software, COTS and open source packages, virtual and cloud (IaaS, PaaS, SaaS)

Technical Criteria

• You will hold a degree or graduate qualification in a computing discipline, or equivalent education and experience
• Formal training including professional courses in areas such as ITIL Service Management is desirable

Strengths Criteria

• Catalyst (I)
• Problem Solver (I)
• Challenger (I)

Job Offer

Salary on offer £42,410 + Benefits

Access to Alpha pension scheme, which all new starters are enrolled into automatically, is 28.97%

• Closing date: 9am on 12th February 2026
• Shortlisting date: from 25th February 2026
• Interview date: from 2nd March 2026

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

Successful candidates must pass a disclosure and barring security check and comply with Civil Service security requirements.

Certain roles may require vaccinations and health surveillance.