Senior Analyst - Quality

WESCO International; Chesterfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading distribution and supply chain company in Chesterfield is looking for a Senior Analyst - Quality. The ideal candidate will support quality management processes, conduct complex data analyses, and enhance customer satisfaction. The role requires a Bachelor's Degree and 5 years of relevant experience. Joining a committed team, the successful applicant will promote a culture of teamwork and empowerment, with opportunities for professional growth.

Benefits

Comprehensive benefits

Active community engagement

Qualifications

• 5 years of relevant statistical, operations, quality, supply chain management experience.
• Excellent analytical and writing skills.
• Basic PC skills with proficiency in Microsoft Office Suite.

Responsibilities

• Present complex quality data and engineering information.
• Manage and analyze complex quality data from multiple sources.
• Perform root cause analysis through direct customer interaction.

Skills

Analytical skills

Interpersonal skills

Organizational skills

Writing skills

Basic PC skills

Education

Bachelor's Degree in Business Operations, Communication, Statistics, or Economics

Master's Degree preferred

Tools

Microsoft Office Suite

Excel

Access

Visio

PowerBi

Job description

Overview

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Job Description

As the Senior Analyst - Quality, you will be responsible for supporting overall efforts to maintain and improve world-class quality performance from our operations and be a strong advocate for our customers to resolve quality requests and issues. You will be accountable for supporting and coordinating complex lean quality management system process review, develop standard operating procedures, work instructions, participate in key customer programs, work with vendors, internal departments & subject matter experts to develop corrective action or program controls. You will assist with approved supplier requests and subsequent documentation from our customers.

Responsibilities

• Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment
• Prepare, manage and analyze complex quality data; must be able to utilize inputs from multiple systems and business entities
• Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy
• Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings
• Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system
• Report observations / problems clearly and concisely and takes appropriate actions.
• Provides advanced technical leadership skills within the department and support of quality analyst work
• Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities
• Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation
• Plan, conduct and execute more complex assignments, reviewing progress and evaluating results
• Conduct gap assessments to new and existing standards
• Present and provides direction to management and potentially executive leadership
• Determine and communicate corrective action requirements and internal processes
• Perform standard product quality inspection and associated documentation as applicable

Qualifications

• Bachelors Degree - Business Operations, Communication, Statistics, Economics required; Masters Degree preferred
• 5 years of relevant statistical, operations, quality, supply chain management experience
• Excellent analytical and writing skills
• Excellent interpersonal, written and oral communication skills
• Effective organizational skills
• Basic PC skills with proficiency in Microsoft office Suite, including Excel, Access, Visio and PowerBi required; Advanced skills preferred
• Solid relevant statistical, operations, quality, supply chain management experience preferred
• Experience in the wire & cable, network security, or utility industry preferred
• Lean Six Sigma greenbelt or above preferred
• Process development and testing experience preferred

Physical Expectations

• Work is physically strenuous and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping.

About the Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.