Senior Administrator / Medical Secretary | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Salford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A regional healthcare provider in Salford is seeking an experienced administrator to manage the Salford Referral and Assessment Hub. The role includes providing PA support for multiple consultants, overseeing administrative processes, and ensuring data quality. Candidates should be well-organized and have knowledge of medical terminology. This position offers the opportunity to lead a team and coordinate crucial administrative functions within the organization.

Qualifications

• Experience in providing PA support for multiple consultants and clinicians.
• Well-organised and experienced in administrative roles.
• Ability to manage data quality and reporting.

Responsibilities

• Manage and support the administration team offering guidance and training.
• Provide first point of contact for enquiries on behalf of consultants.
• Line manage the Team Administrators within the team.

Skills

Well-organised

Knowledge of medical terminology

Ability to coordinate administrative functions

Job description

Overview

The post holder is responsible for the administration management of the Salford Referral and Assessment Hub, single point of access. You will be responsible for the smooth implementation of administrate processes. The post holder will have line management responsibility for the Team Administrators within the team.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world’s most innovative places to live and work, with a great northern welcome.

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources. The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness. The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light. The post will require travelling between Living Well bases within Salford supporting your staff.

Responsibilities

• Minuting of meetings, typing of medical and other correspondence, actioning any requirements identified, along with coordinating clinical activities.
• Manage and support the administration team offering guidance and training where needed.
• Undertake audio/clerical duties for consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting.
• Provide first point of contact for written and telephone enquiries on behalf of consultants, using judgement to establish validity and priority of the contact.
• Monitor patient wait times and action according to waiting times standard.
• Monitor and progress patient pathways.
• Line manage the Team Administrators within the team, ensuring all Trust Policies and Procedures regarding HR are adhered to.
• Plan and organise appointments in both clinical diary systems and Outlook; arrange travel/accommodation for consultants when required.
• Arrange visits and meetings as required, using judgement and experience to act in emergency cases.
• Plan and coordinate the validation of all reports coming into the service in regard to data quality and data completeness.
• Ensure efficient use of resources and adherence to local and national targets; flag issues as they arise.
• Provide comprehensive PA support for multiple consultants and staff within Living Well Services.
• Travel between Living Well bases within Salford to support staff as required.

Qualifications and Requirements

• Well-organised and experienced secretary with knowledge of medical terminology.
• Experience in providing PA support for multiple consultants and clinicians.
• Ability to coordinate administrative and clerical functions and manage data quality and reporting.

Additional Information

This advert closes on Monday 13 Oct 2025.